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Get ISO 20000 Lead Auditor certified 40% faster than traditional training, on this official PECB (Professional Evaluation and Certification Board) course.
In just three days, you’ll learn how to manage a team of auditors by applying widely-recognised audit principles, procedures and techniques. Prove you have the knowledge needed to audit an IT Service Management System (ITSMS) based on the ISO 20000 standard.
You'll learn:
Master audit techniques and get ISO 20000 trained in only 3-days. Prove you can conduct an audit efficiently by learning how to manage audit teams, communicate with customers and provide effective conflict resolutions.
This course has been developed in-line with:
You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £300. You can also apply for the following certifications, depending on your level of experience:
You'll sit the following exam during the course:
Your accelerated course includes:
We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 124229 students and asked them all to review our Accelerated Learning. Currently, 96.62% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Global approved ISO Standards are a great way to provide a baseline of understanding Incident management workings and the need to provide next level of security Incident Management"
Anonymous, Sandvik (28.10.2019 (Monday) to 30.10.2019 (Wednesday))
"Firebrand gave me the chance to deep dive into topic."
Anonymous (28.10.2019 (Monday) to 30.10.2019 (Wednesday))
"The training was interesting."
Anonymous (21.10.2019 (Monday) to 23.10.2019 (Wednesday))
"I really enjoyed participating and having selected Firebrand for my ISO22301La training. Firebrand provides a full service all inklusive training withhotel, food, drinks and training which helped me to focus on the course material. Thank you Firebrand!"
Anonymous, SAP (22.10.2018 (Monday) to 24.10.2018 (Wednesday))
"Intense course and a lot of information covered. Pace was good and examples made the course interesting to listen to."
Anonymous (20.3.2017 (Monday) to 22.3.2017 (Wednesday))
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