Microsoft - Windows 10

Duration

Duration:

Only 6 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

10.2.2025 (Monday)

Overview

Master Windows 10 twice as fast as traditional training. On this official six day Microsoft Windows 10 course you’ll learn how to configure, manage and maintain Windows 10 operating systems.

Bring Windows 10 to your business

Microsoft Windows is used by 1.5 billion people, in 190 countries, around the world. Get certified and bring the benefits of the Windows 10 operating system to your business.

The first part of this course is designed to provide students with the knowledge and skills required to install and configure Windows 10 desktops and devices in a Windows Server domain corporate environment. You’ll learn to:

  • Install and modify Windows 10 operating systems and apps
  • Configure local and remote network connectivity and storage
  • Configure and control data, device and network security
  • Maintain, update, and recover Windows 10
  • Install and manage Windows 10 desktops, devices, and applications relevant to your business
  • Manage Windows 10 operations after deployment, providing secure identity and data access utilising Group Policy, Remote Access, and Device Registration technologies
  • Support device and data management solutions – you’ll be introduced to Microsoft Azure, Active Directory, Microsoft Intune, and Microsoft Azure Rights Management

Plus, on this accelerated six day course, you’ll study Microsoft Official Courseware and sit exam 70-697. Passing this exam will fulfill an elective requirement for MCSA: Windows 10.

Note: Passing exam 70-697 previously resulted in achieving the Microsoft Specialist: Windows 10 certification.

Microsoft retired the Specialist credential as of 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

Four reasons why you should sit your Configuring Windows 10 Devices course with Firebrand Training

  1. You'll be Configuring Windows 10 Devices trained and certified faster. Learn more on this 6-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your Configuring Windows 10 Devices course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass Configuring Windows 10 Devices first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study Configuring Windows 10 Devices with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 134561 students saving more than one million hours since 2001

Benefits

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9 am – 5 pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day of quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Curriculum

Installing and Configuring Windows 10

Module 1: Overview of Windows 10

This module introduces the Windows 10 operating system. It describes the new features in Windows 10, and the important changes since Windows 8.1. It describes the use, navigation, and customisation of the new, enhanced user interface. This module also mentions the features of Windows 10 that make it beneficial for organisations of different sizes.

Lessons:

  • Introducing Windows 10
  • Navigating the User Interface
  • Lab : Navigating and Customising the User Interface
  • Navigating Windows 10
  • Configuring the Start Menu
  • Configuring the Desktop

After completing this module, students will be able to:

  • Describe the important new features of Windows 10.
  • Navigate and customise the Windows 10 interface.

Module 2: Installing Windows 10

This module introduces the different editions of Windows 10, and the differences between them. It describes the requirements and available options for installing Windows 10 on a device. It also provides instructions on installing Windows 10 and upgrading to it. This module discusses points to consider when deciding between an upgrade or migration to Windows 10, and the supported upgrade paths from older versions of the Windows operating system.

Lessons:

  • Preparing to Install Windows 10
  • Upgrading to Windows 10
  • Lab : Installing Windows 10
  • Upgrading Windows 7 to Windows 10
  • Migrating User Settings

After completing this module, students will be able to:

  • Describe the different editions of Windows 10 and the features of each
  • Install and upgrade to Windows 10.

Module 3: Configuring Your Device

This module explains how to configure Windows 10 by using tools such as the Settings app, Control Panel, Windows PowerShell, Remote Server Administration Tools (RSAT) and Group Policy Objects (GPOs). It describes the different types of user accounts, and the benefits of using a Microsoft account. This module also describes Microsoft OneDrive, and how it integrates with Windows 10.

Lessons:

  • Overview of Tools Used to Configure Windows 10
  • Common Configuration Options
  • Managing User Accounts
  • Using OneDrive
  • Lab : Configuring Windows 10
  • Using Settings
  • Using Control Panel
  • Using Windows PowerShell
  • Using GPOs
  • Lab : Synchronising Settings with OneDrive
  • Connecting a Microsoft Account
  • Synchronising Settings between Devices

After completing this module, students will be able to:

  • Describe the use of various tools to configure Windows 10
  • Explain common configuration options
  • Manage user accounts
  • Use OneDrive with Windows 10.

Module 4: Configuring Network Connectivity

This module explains the use of tools such as the Settings app, Network and Sharing Center, and Windows PowerShell to configure network settings. It describes the differences between IPv4 and IPv6 settings, and the benefits of IPv6. It also describes name resolution and provides an overview of the Domain Name System (DNS) service. This module describes the configuration of wireless connectivity in Windows 10, and explains remote access methods available in Windows 10, such as Virtual Private Networks (VPNs), DirectAccess, and Remote Desktop.

Lessons

  • Configuring IP Network Connectivity
  • Implementing Name Resolution
  • Implementing Wireless Network Connectivity
  • Overview of Remote Access
  • Lab : Configuring Network Connectivity
  • Configuring IP Settings Manually
  • Configuring Automatic IP Settings
  • Configuring DNS Settings
  • Testing Name Resolution

After completing this module, students will be able to:

  • Describe how to configure IP network connectivity.
  • Implement name resolution.
  • Implement wireless network connectivity.
  • Describe options for remote access in Windows 10.

Module 5: Managing Storage

This module provides an overview of storage options such as hard disks, server-based storage, and virtual hard disks. It describes network storage options such as Network Attached Storage (NAS) and Storage Area Network (SAN), and cloud-based storage options such as OneDrive and Azure Storage. This module describes the management and maintenance of disks, partitions, and volumes. It also describes the Storage Spaces feature, and the process of configuring it.

Lessons

  • Overview of Storage Options
  • Managing Disks, Partitions, and Volumes
  • Maintaining Disks and Volumes
  • Managing Storage Spaces
  • Lab : Managing Storage
  • Adding a Disk
  • Creating a Simple Volume
  • Compressing a Folder
  • Enabling Disk Quotas
  • Creating a Storage Space

After completing this module, students will be able to:

  • Explain the different storage options in Windows 10
  • Manage disks, partitions, and volumes
  • Maintain disks, partitions, and volume
  • Manage Storage Spaces

Module 6: Managing Files and Printers

This module provides an overview of the file systems supported by Windows 10. It explains how to configure file permissions, the effect of file permissions, how explicit and inherited permissions work, and how to include user and device claims in access permissions. This module also explains how to share folders, the tools to use for sharing a folder, and the effective permissions when a user tries to access data in a shared folder that is protected by file permissions. The last lesson in the module describes how to add and share a printer, and how to manage client and server side printing.

Lessons

  • Overview of File Systems
  • Configuring and Managing File Access
  • Configuring and Managing Shared Folders
  • Work Folders
  • Managing Printers
  • Lab : Creating, Securing, and Sharing a Folder
  • Creating and Securing a Data Folder
  • Sharing the Data Folder
  • Lab : Enabling Work Folders
  • Configuring Work Folders
  • Lab : Installing and Sharing a Printer
  • Installing and Sharing a Printer

After completing this module, students will be able to:

  • Describe and create file systems that are supported by Windows 10.
  • Configure file permissions and limit access to files and folders.
  • Configure and manage shared folders.
  • Create and use Work Folders.
  • Configure and manage printers.

Module 7: Managing Apps in Windows 10

This module describes how to install and configure both desktop apps and Windows Store apps in Windows 10. It explains how to install apps manually and automatically, and how to use Microsoft Systems Center Configuration Manager and Microsoft Intune to deploy apps. It describes the Windows Store, and how to manage access to it. This module also describes the Internet Explorer 11 and Edge browsers, and explains how to configure and manage both.

Lessons

  • Overview of Methods Used to Provide Apps to Users
  • The Windows Store
  • Web Browsers
  • Lab : Installing and Updating Apps from the Windows Store
  • Installing Apps from the Windows Store
  • Updating Windows Store Apps
  • Controlling Access to the Windows Store
  • Sideloading an App
  • Lab : Configuring Windows 10 Web Browsers
  • Configuring Web Browsers

After completing this module, students will be able to:

  • Describe app deployment options in Windows 10.
  • Install and manage Windows Store apps.
  • Configure Windows 10 web browsers.

Module 8: Managing Data Security

This module explains how the technologies available with Windows 10 work together to protect against data-related security threats. It provides an overview of these threats, and discusses possible mitigations and best practices for dealing with them. It describes defense-in-depth and Encrypting File System (EFS), and their usage in countering security threats. This module also describes how to configure, administer, and monitor BitLocker.

Lessons

  • Overview of Data-Related Security Threats
  • Securing Data with EFS
  • Implementing and Managing BitLocker
  • Lab : Managing Data Security
  • Using EFS
  • Using BitLocker

After completing this module, students will be able to:

  • Explain data-related security threats.
  • Secure data with EFS.
  • Implement and manage BitLocker.

Module 9: Managing Device Security

This module explains how to mitigate security threats with the use of Security Compliance Manager, Enhanced Mitigation Experience Toolkit, and security settings in GPOs. It also describes User Account Control (UAC), and how to configure it.

Lessons

  • Using Security Settings to Mitigate Threats
  • Configuring User Account Control
  • Lab : Managing Device Security
  • Creating Security Policies
  • Testing Security Policies
  • Configuring UAC Prompts

After completing this module, students will be able to:

  • Use security settings to mitigate threats.
  • Configure user account control.

Module 10: Managing Network Security

This module describes common network-related security threats, and describes options to mitigate them. It describes Windows Firewall, IPsec connection security rules, and Windows Defender, and how to configure these tools to manage network security.

Lessons

  • Overview of Network-Related Security Threats
  • Windows Firewall
  • Connection Security Rules
  • Windows Defender
  • Lab : Managing Network Security
  • Creating and Testing Inbound Rules
  • Creating and Testing Outbound Rules
  • Creating and Testing Connection Security Rules
  • Configuring Windows Defender

After completing this module, students will be able to:

  • Describe network-related security threats and options for mitigating them.
  • Use Windows Firewall to mitigate security threats.
  • Configure IPsec connection security rules.
  • Use Windows Defender to protect devices from network-related threats.

Module 11: Maintaining Windows 10

This module describes Windows Update, and Windows Update for Business, and how to configure settings for updates. It describes how to use Windows Server Update Services (WSUS), Configuration Manager, or Intune to distribute updates within organisations. This module also explains how to use the Action Center, Event Viewer, and Performance Monitor in Windows 10.

Lessons

  • Updating Windows 10
  • Monitoring Windows 10
  • Optimising Performance
  • Lab : Maintaining Windows 10
  • Configuring Updates for a Single Device
  • Configuring Updates with GPOs
  • Using the Action Center
  • Monitoring Events
  • Monitoring Reliability and Performance

After completing this module, students will be able to:

  • Explain how to update Windows 10.
  • Monitor Windows 10.
  • Optimise Windows 10 performance.

Module 12: Troubleshooting and Recovery

This module describes device drivers, and how to use the Device Manager to view, configure, update, and roll back device drivers. It explains file recovery methods in Windows 10, such as Backup and Restore, File History, and Previous Versions. This module also explains features such as System Restore, Startup Recovery, and System Image Recovery, and describes how to use restore points to roll back device configuration.

Lessons

  • Managing Devices and Drivers
  • Recovering Files
  • Recovering Devices
  • Lab : Troubleshooting and Recovery
  • Installing an Updated Device Driver
  • Rolling Back the Device Driver
  • Using File History to Recover Files
  • Using Previous Versions to Recover Files
  • Recovering a Device with a Restore Point
  • Using the Advanced Start-up Options to Recover a Device

After completing this module, students will be able to:

  • Describe and manage device drivers.
  • Configure file recovery and revert to previous versions of files.
  • Use device recovery features in Windows 10.

Deploying and Managing Windows 10 Using Enterprise Services

Module 1: Managing Desktops and Devices in an Enterprise Environment

This module explains the most current trends and information related to desktop and device management in the enterprise. It also provides an overview on how to extend device management to the cloud.

Lessons

  • Managing Windows 10 in the Enterprise
  • Managing a Mobile Workforce
  • Supporting Devices in the Enterprise
  • Extending IT Management and Services to the Cloud
  • Lab : Planning for Windows 10 and Device Management in the Enterprise
  • Reading the Scenario
  • Answering the Questions

After completing this module, students will be able to:

  • Manage Windows 10 in the enterprise.
  • Manage a mobile workforce.
  • Support devices in the enterprise.
  • Extend IT management and services to the cloud.

Module 2: Deploying Windows 10 Enterprise Desktops

This module explains the various deployment scenarios of Windows 10 and the considerations to keep in mind while performing these deployments. This module also explains how to deploy Windows 10 by using the Windows Assessment and Deployment Kit (WADK) and the Microsoft Deployment Toolkit (MDT). This module also explains how to maintain Windows 10 by using DISM and Windows Imaging and Configuration Designer (ICD).

Lessons

  • Overview of Windows 10 Enterprise Deployment
  • Customising Enterprise Desktop Deployments
  • Deploying Windows 10 by Using the Microsoft Deployment Toolkit
  • Maintaining a Windows 10 Installation
  • Managing Volume License Activation for Windows 10
  • Lab : Building a Reference Image by Using WADK Tools
  • Configuring Custom Windows PE Boot Media
  • Modifying a Custom Answer File by Using Windows SIM
  • Installing a Reference Computer by Using an Answer File
  • Preparing a Reference Computer by Using Sysprep
  • Capturing a Reference Computer
  • Lab : Using MDT to Deploy Windows 10 Desktops
  • Creating and Configuring the MDT Deployment Share
  • Creating a Task Sequence
  • Deploying a Windows 10 Image by Using MDT
  • Lab : Maintaining a Windows 10 Installation using Windows ICD
  • Creating and Configuring a Windows ICD Provisioning Package

After completing this module, students will be able to:

  • Describe the deployment options for Windows 10 desktops.
  • Customise enterprise desktop deployments.
  • Deploy Windows 10 by using the Microsoft Deployment Toolkit.
  • Maintain a Windows 10 installation.
  • Manage volume license activation for Windows 10.

Module 3: Managing User Profiles and User State Virtualisation

This module explains user states and user state virtualisation and explains how to deploy and maintain user experience virtualisation (UE-V). This module also explains how to use tools such as ScanState and LoadState to migrate user states.

Lessons

  • Managing User Profile and User State
  • Implementing User State Virtualisation by Using Group Policy
  • Configuring User Experience Virtualisation
  • Managing User State Migration
  • Lab : Configuring User Profiles and User State Virtualisation
  • Configuring Roaming User Profiles and Folder Redirection
  • Implementing and Configuring UE-V
  • Lab : Migrating User State by Using USMT
  • Creating and Customising USMT XML Files
  • Capturing and Restoring User State to a Target Computer

After completing this module, students will be able to:

  • Manage user profile and user state.
  • Implement user state virtualisation by using Group Policy.
  • Configure UE-V.
  • Manage user state migration.

Module 4: Managing Windows 10 Sign-In and Identity

This module explains the concept of identity and the methods to enhance identity security. This module also explains cloud identities and the use of Azure Active Directory Premium in enterprise organisations.

Lessons:

  • Overview of Enterprise Identity
  • Planning for Cloud Identity Integration
  • Lab : Integrating a Microsoft Account with a Domain Account
  • Signing up for a Trial Microsoft Account
  • Connecting a Microsoft Account to a Domain Account
  • Lab : Joining Windows 10 to Azure Active Directory
  • Signing Up for an Azure Active Directory Trial Subscription
  • Joining Windows 10 to Azure Active Directory

After completing this module, students will be able to:

  • Describe the concept of enterprise identity.
  • Plan for cloud identity integration.

Module 5: Managing Desktop and Application Settings by Using Group Policy

This module explains how to manage Group Policy inheritance, administrative templates, and common enterprise desktop settings. This module also explains how to apply policies using targeting and filtering.

Lessons:

  • Managing Group Policy Objects
  • Configuring Enterprise Desktops Using Group Policy
  • Overview of Group Policy Preferences
  • Lab : Configuring Group Policy Objects and Settings
  • Managing Windows 10 by Using Group Policy
  • Lab : Using Group Policy Preferences to Manage Desktop Settings
  • Configuring Group Policy Preferences to Apply Drive and Printer Mapping

After completing this module, students will be able to:

  • Manage Group Policy objects
  • Configure enterprise desktops by using Group Policy
  • Describe Group Policy preferences.

Module 6: Managing Data Access for Windows-based Devices

This module explains how to implement Device Registrations and Work Folders. This module also explains how to configure and share data stored in Microsoft OneDrive.

Lessons:

  • Overview of Data Access Solutions
  • Implementing Device Registration
  • Implementing Work Folders
  • Managing Online Data Using Cloud-Based Storage Solutions
  • Lab : Configuring Data Access for Non-Domain Joined Devices
  • Implementing Device Registration
  • Configuring Work Folders
  • Lab : Managing Data Access Using OneDrive
  • Configuring OneDrive

After completing this module, students will be able to:

  • Describe the solutions for accessing data
  • Implement Device Registration
  • Implement Work Folders
  • Manage online data by using cloud-based storage solutions

Module 7: Managing Remote Access Solutions

This module explains how to configure a virtual private network (VPN) and DirectAccess in Windows 10. This module also explains how to publish applications in Microsoft Azure RemoteApp.

Lessons:

  • Overview of Remote Access Solutions
  • Configuring VPN Access to Remote Networks
  • Using DirectAccess with Windows 10
  • Supporting RemoteApp
  • Lab : Implementing DirectAccess
  • Configuring the DirectAccess Server
  • Configuring the DirectAccess Clients
  • Validating Remote Connectivity
  • Lab : Configuring Azure RemoteApp
  • Creating a RemoteApp Collection
  • Publishing an Application Using Azure RemoteApp
  • Validating Remote Connectivity

After completing this module, students will be able to:

  • Describe the types of remote access solutions
  • Configuring VPN access to remote networks
  • Use DirectAccess with Windows 10
  • Support RemoteApp.

Module 8: Configuring and Managing Client Hyper-V

This module explains how to create virtual switches, virtual hard disks, and virtual machines.

Lessons:

  • Installing and Configuring Client Hyper-V
  • Configuring Virtual Switches
  • Creating and Managing Virtual Hard Disks
  • Creating and Managing Virtual Machines
  • Lab : Configuring Virtual Machines by Using Client Hyper-V
  • Installing Client Hyper-V
  • Creating a virtual machine

After completing this module, students will be able to:

  • Install and configure client Hyper-V
  • Configure virtual switches
  • Create and manage virtual hard disks
  • Create and manage virtual machines

Module 9: Managing Windows 10 Devices Using Enterprise Mobility Solutions

This module explains the use of the Enterprise Mobility Suite and its components, Azure Active Directory Premium, Azure Rights Management, and Microsoft Intune.

Lessons:

  • Overview of the Enterprise Mobility Suite
  • Overview of Azure Active Directory Premium
  • Overview of Azure Rights Management
  • Overview of Microsoft Intune
  • Lab : Implementing a Microsoft Intune Subscription
  • Signing Up for a Microsoft Intune Trial Subscription
  • Adding Microsoft Intune Users

After completing this module, students will be able to:

  • Describe the use and components of the Enterprise Mobility Suite
  • Manage directory services by using Azure Active Directory Premium
  • Protect devices by using Azure Rights Management
  • Explore the options in Microsoft Intune

Module 10: Managing Desktop and Mobile Clients Using Microsoft Intune

This module explains how to configure and assign configuration policies. This module also explains how to create Mobile Device Management (MDM) policies and enroll mobile devices to Intune.

Lessons:

  • Deploying the Intune Client Software
  • Overview of Microsoft Intune Policies
  • Mobile Device Management Using Intune
  • Lab : Installing the Intune Client Software and Configuring Policies
  • Installing the Intune Client Software
  • Creating Intune Policies
  • Lab : Managing Mobile Devices Using Microsoft Intune
  • Configuring and Enrolling Mobile Devices into Microsoft Intune

After completing this module, students will be able to:

  • Deploy the Intune client software
  • Configure Intune policies
  • Manage mobile devices using Intune

Module 11: Managing Updates and Endpoint Protection Using Microsoft Intune

This module explains how to configure updates and Endpoint Protection settings and reports.

Lessons:

  • Managing Updates Using Microsoft Intune
  • Managing Endpoint Protection
  • Lab : Managing Updates and Endpoint Protection Using Microsoft Intune
  • Configuring Updates in Microsoft Intune
  • Configuring Endpoint Protection in Microsoft Intune

After completing this module, students will be able to:

  • Manage updates by using Intune
  • Manage Endpoint Protection

Module 12: Application and Resource Access Using Microsoft Intune

This module explains how to use the Microsoft Intune Software Publisher and deploy applications to managed clients. This module also explains the use of certificate profiles, Wi-Fi profiles, and VPN profiles to control access to company resources

Lessons:

  • Overview of Application Management Using Intune
  • The Application Deployment Process
  • Controlling Access to Company Resources
  • Lab : Deploying Applications by Using Microsoft Intune
  • Uploading an Application to Microsoft Intune
  • Deploying an Application to Managed Clients
  • Lab : Managing Resource Access by Using Microsoft Intune
  • Configuring Profile Deployment
  • Configuring Conditional Access Policies

After completing this module, students will be able to:

  • Describe application management by using Intune
  • Describe the application deployment process
  • Control access to company resources.

Exam Track

You'll sit the following exam at the Firebrand Training Centre, covered by your Certification Guarantee:

  • Exam 70-697 - Configuring Windows Devices

Passing exam 70-697 previously resulted in achieving the Microsoft Specialist: Windows 10 certification.

Microsoft retired the Specialist credential as of 31 March, 2017. The exams remain available and where applicable will count towards the relevant existing MCSA, MCSE or MCSD certification.

What's Included

Microsoft Official Curriculum

  • MOC 20697-1: Installing and configuring Windows 10
  • MOC 20697-2: Deploying and Managing Windows 10 in the Enterprise

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this course, students must have:

  • At least two years of experience in the IT field.
  • Knowledge of networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Knowledge of Microsoft Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Understanding of Windows Server 2008 R2 or Windows Server 2012 fundamentals.
  • Understanding of Microsoft Windows Client essentials; for example, working knowledge of Windows 7, Windows 8 and/or Windows 10.
  • Basic understanding of Windows PowerShell syntax.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

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