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Microsoft - 365 Certified: Teams Support Engineer Associate | Exam MS-740

Duration

Duration:

Only 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

6.2.2023 (Monday)

Overview

On this accelerated Microsoft 365 Certified: Teams Support Engineer Associate course, you’ll become responsible for designing, implementing and managing the Microsoft Teams environment in your business.

In just 2 days, you’ll build knowledge on a range of Microsoft Teams principles and practices including troubleshooting deployments, tuning performance, collecting and analysing telemetry and logging data.

At the end of this course, you’ll sit Exam MS-740: Troubleshooting Microsoft Teams (currently in beta) and achieve your Microsoft 365 Certified: Teams Support Engineer Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Audience

This course is ideal for:

  • Administrator
  • Systems Administrator
  • Support Engineer

Four reasons why you should sit your course with Firebrand Training

  1. You'll be trained and certified faster. Learn more on this 2-day accelerated course. You'll get at least 12 hours a day of quality learning time in a distraction-free environment
  2. Your course is all-inclusive. One simple price covers all course materials, exams, accommodation and meals – so you can focus on learning
  3. Pass first time or train again for free. Your expert instructor will deliver our unique accelerated learning methods, allowing you to learn faster and be in the best possible position to pass first time. In the unlikely event that you don't, it's covered by your Certification Guarantee
  4. Study with an award-winning training provider. We've won the Learning and Performance Institute's "Training Company of the Year" three times. Firebrand is your fastest way to learn, with 125505 students saving more than one million hours since 2001

Benefits

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified fast. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 100,000 professionals
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts

Curriculum

  • Section 1: Troubleshoot Microsoft Teams voice issues
    • Module 1: Troubleshoot audio and video flow issues
    • Module 2:Troubleshoot direct routing issues
  • Section 2: Troubleshoot issues with Microsoft Teams meetings and live events
    • Module 1: Troubleshoot live events issues
    • Module 2: Configure and troubleshoot Teams services
    • Module 3: Troubleshoot Teams client issues
    • Module 4: Troubleshoot messaging issues
  • Section 3: Troubleshoot federation issues
    • Module 1: Troubleshoot issues interoperating with Skype for Business
  • Section 4: Troubleshoot issues signing into Microsoft Teams
    • Module 1: Troubleshoot account and network issues
    • Module 2: Troubleshoot member sign-in issues
    • Module 3: Troubleshoot guest access issues
  • Section 5: Troubleshoot teams and channels
    • Module 1: Troubleshoot issues with apps
    • Module 2: Troubleshoot issues with public and private channels
  • Section 6: Troubleshoot issues with files
    • Module 1: Troubleshoot person-to-person (P2P) private chat file issues including access and sharing

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MS-740: Troubleshooting Microsoft Teams - currently in beta

  • Exam code: MS-740
  • Languages: English
  • Domains:
    1. Troubleshoot Microsoft Teams voice issues (15-20%)
    2. Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
    3. Troubleshoot federation issues (10-15%)
    4. Troubleshoot issues signing into Microsoft Teams (15-20%)
    5. Troubleshoot teams and channels (10-15%)
    6. Troubleshoot issues with files (15-20%)

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)

Prerequisites

Before attending this course, you should have experience in unified communications and Microsoft Teams. You should also have knowledge in:

  • Azure fundamentals
  • Telephony
  • PowerShell
  • Data storage technologies
  • APIs
  • App security
  • Authentication and authorization
  • Security and compliance information,
  • Debugging, performance tuning, and monitoring

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 125505 students and asked them all to review our Accelerated Learning. Currently, 96.57% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"I think Firebrand offers a very good and efficient concept to prepare for an exam in a very short period of time."
Anonymous (3.9.2018 (Monday) to 5.9.2018 (Wednesday))

"Good value."
Shankar Natesan. (3.9.2018 (Monday) to 5.9.2018 (Wednesday))

"Firebrand is a great bootcamp, where you can learn a lot and get very useful certifications. "
Adela Toma, Bearing Point. (19.3.2018 (Monday) to 24.3.2018 (Saturday))

"Perfect training!"
P. E.. (4.12.2017 (Monday) to 6.12.2017 (Wednesday))

"A high tempo and lots to learn from a great instructor. Thanks for helping me pass the exam in a quick tempo."
Seth Lindholm, Advitum AB (SWEDEN). (21.11.2016 (Monday) to 25.11.2016 (Friday))

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