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Microsoft - Dynamics 365 Field Service | Exam MB-240
Overview
On this accelerated Microsoft - Dynamics 365 for Field Service course, you'll learn how to manage and configure different applications and implement solutions that manage the field service growth.
At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.
In just 3 days, you'll become an expert in managing field service mobility, inventory and assets and will gain the skills to:
- Configure field service applications
- Manage work orders
- Schedule and dispatch work orders
- Manage the Dynamics 365 Field Service mobile app
- Manage inventory and purchasing
- Managed Connected Field Service and customer assets
- Implement Microsoft Power Platform
- Manage customer experiences
At the end of this course, you’ll sit Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant and achieve your Microsoft Certified: Dynamics 365 Field Service Functional Consultant Associate certification.
As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology you’ll get access to official courseware, learn from certified instructors, and train in a distraction-free environment.
Benefits
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Firebrand Training provides instruction to meet every learning need:
- Intensive group instruction
- One-on-one instruction attention
- Hands-on labs
- Lab partner and group exercises
- Question and answer drills
- Independent study
Curriculum
Course MB-240T00-A: Microsoft Dynamics 365 Field Service
- Module 1: Configure Microsoft Dynamics 365 Field Service
- Module 2: Configure bookable resources in Dynamics 365 Field Service
- Module 3: Schedule crews, facilities, and resource pooling in Dynamics 365 Field Service
- Module 4: Work order management, agreements, inventory, and purchasing in Dynamics 365 Field Service
- Module 5: Incident types in Dynamics 365 Field Service
- Module 6: Inspections in Dynamics 365 Field Service
- Module 7: Manage scheduling options in Dynamics 365 for Field Service
- Module 8: Customize the schedule board in Dynamics 365 Field Service
- Module 9: Deploying Resource Scheduling Optimization
- Module 10: Get started with the Dynamics 365 Field Service Mobile application
- Module 11: Customize and configure the Dynamics 365 Field Service Mobile application
- Module 12: Integrate Dynamics 365 Remote Assist with Dynamics 365 Field Service
- Module 13: Customer assets in Dynamics 365 Field Service
- Module 14: Set up Field Service to create work orders from IoT data
- Module 15: Create custom apps for Dynamics 365 Field Service
- Module 16: Gather customer feedback with Dynamics 365 Customer Voice
Exam Track
As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:
Exam MB-240: Microsoft Dynamics 365 Field Service Functional Consultant
- Exam code: MB-240
- Languages: English
- Domains:
- Configure field service applications (20–25%)
- Manage work orders (20–25%)
- Schedule and dispatch work orders (20–25%)
- Manage the Dynamics 365 Field Service mobile app (5–10%)
- Manage inventory and purchasing (1–5%)
- Managed Connected Field Service and customer assets (5–10%)
- Implement Microsoft Power Platform (5–10%)
- Manage customer experiences (5–10%)
What's Included
The following official courseware, practice papers and exams are all included:
Microsoft Official Courseware:
- MB-240T00-A: Microsoft Dynamics 365 Field Service
Microsoft Practice Exam:
- Microsoft Official Practice Tests are coming soon
Microsoft Official Exams:
- Exam MB-240: Microsoft Dynamics 365 for Field Service
Your accelerated course includes:
- Accommodation *
- Meals, unlimited snacks, beverages, tea and coffee *
- On-site exams **
- Exam vouchers **
- Practice tests **
- Certification Guarantee ***
- Courseware
- Up-to 12 hours of instructor-led training each day
- 24-hour lab access
- Digital courseware **
- * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
- ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
- *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.
Prerequisites
There are no official prerequisites for this course; however, it is recommended that you have:
- A basic understanding of Dynamics 365 features, functionality, and navigation.
- A minimum of one to three years of experience as a functional consultant implementing Dynamics 365.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Reviews
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.41% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Training was very good, explanation was very clear and teacher detailed a lot, so for a 3 day course and to have a first understanding of POWER BI is good."
Rosanna Seerattan Cruz, JTI. (19/3/2024 (Tuesday) to 21/3/2024 (Thursday))
"The instructor and the structure of the course were very clear."
EK, JTI. (19/3/2024 (Tuesday) to 21/3/2024 (Thursday))
"Instructor was very knowledgeable and provided real life examples."
FO, NHS Lewisham and Greenwich. (11/10/2023 (Wednesday) to 13/10/2023 (Friday))
"Very intense and professional experience."
Anonymous. (11/10/2023 (Wednesday) to 13/10/2023 (Friday))
"Second course with Firebrand and more booked. Great tutors!"
Kenny Walker, BTEK Consultancy Ltd. (21/8/2023 (Monday) to 24/8/2023 (Thursday))
Course Dates
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Start |
Finish |
Status |
Location |
Book now |
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19/2/2024 (Monday) |
21/2/2024 (Wednesday) |
Finished - Leave feedback |
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24/6/2024 (Monday) |
26/6/2024 (Wednesday) |
Wait list |
Nationwide |
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5/8/2024 (Monday) |
7/8/2024 (Wednesday) |
Limited availability |
Nationwide |
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16/9/2024 (Monday) |
18/9/2024 (Wednesday) |
Open |
Nationwide |
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28/10/2024 (Monday) |
30/10/2024 (Wednesday) |
Open |
Nationwide |
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9/12/2024 (Monday) |
11/12/2024 (Wednesday) |
Open |
Nationwide |
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