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Microsoft - MCSE: Communication (Lync Server)



Only 6 Days



Classroom / Online / Hybrid

Next date

Next date:

7/2/2022 (Monday)


MCSE Communication

Get your MCSE: Communication certification, and the skills and knowledge to create consistent and effective communication within your organisation. Be part of the conversation between hundreds of millions of people around the world. This course is 40% faster than traditional training.

Lync 2013 provides access to office applications and documents, email, calendar, HD video conferencing, and enterprise social networking across almost all devices – from PCs running Windows 8 to smartphones to tablets.

Seven reasons why you should sit your course with Firebrand Training

  1. Two options of training. Choose between residential classroom-based, or online courses
  2. You'll be certified in just 6 days. With us, you’ll be trained in record time
  3. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  4. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  5. You’ll learn more. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  6. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  7. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 110783 professionals, and we’re partners with all of the big names in the business


Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.


Core Solutions of Microsoft Lync Server 2013

Architecture and Design Approach for Microsoft Lync Server 2013

  • Overview of Lync Server 2013 Architecture
  • Overview of Lync Server 2013 Core Capabilities
  • Introduction to the Lync Server 2013 Design Process
  • Assessing Infrastructure Requirements and Updating the Design
  • Planning for all Microsoft Solutions Framework Phases

Designing a Lync Server 2013 Topology

  • Planning Infrastructure Requirements for Lync Server 2013
  • Using the Lync Server 2013 Planning Tool
  • Using Topology Builder
  • Planning the Server Infrastructure
  • Designing Documentation Using Microsoft Office

Configuring Users and Rights in Microsoft Lync Server 2013

  • Managing Lync Server 2013
  • Introduction to Role Based Access Control

Client and Device Deployment and Management

  • Prepare for client deployment.
  • Deploy and manage clients.
  • Prepare for device deployment.
  • Deploy and manage IP phones.

Conferencing in Lync Server 2013

  • Introduction to Conferencing in Lync Server 2013
  • Designing for Audio\Video and Web Conferencing
  • Dial-In Conferencing in Lync Server 2013
  • Managing and Administering Conferencing

Designing and Deploying External Access

  • Conferencing and External Capabilities of Lync Server 2013
  • Planning for IM and Presence Federation
  • Designing Edge Services

Deploying Microsoft Lync Server 2013 Persistent Chat

  • Overview of Persistent Chat Architecture in Lync Server 2013
  • Designing Lync Server 2013 Persistent Chat
  • Deploying and Configuring Lync Server 2013 Persistent Chat

Monitoring and Archiving

  • The Archiving Service
  • The Monitoring Service
  • Configuring Archiving and Monitoring

Administration and Maintenance of Lync Server 2013

  • Introduction to Lync Server 2013 troubleshooting tools
  • Understanding Lync Server 2013 Operational Tasks
  • Developing Lync Server 2013 Troubleshooting Techniques

High Availability in Lync Server 2013

  • High Availability in Lync Server 2013
  • Configuring High Availability in Lync Server 2013
  • Planning for Load Balancing
  • Designing Load Balancing

Disaster Recovery in Lync Server 2013

  • Disaster Recovery in Lync Server 2013
  • Tools for Backing Up and Restoring Lync Server 2013
  • Critical Lync Server 2013 Data to Back Up and Restore
  • Critical Lync Server 2013 Data to Export and Import
  • Designing Branch Site Resiliency

Planning a Migration to Lync Server 2013

  • Overview of Coexistence and Migration
  • Migration Steps
  • Planning for Clients and Devices
  • Designing a Client Migration and Device Migration Strategy

Enterprise Voice and Online Services with Microsoft Lync Server 2013

Voice Architecture

  • Voice Features of Lync Server 2013
  • Architecture and Server Roles
  • Site Topologies

Configuring Basic Enterprise Voice Functionality

  • Introduction to Lync Voice Routing
  • Configuring Enterprise Voice
  • Defining Voice Policies
  • Assigning DID Numbers
  • How to Design a Dial Plan

Designing Exchange Server 2013 Unified Messaging with Lync Server 2013

  • Overview of Exchange 2013 Unified Messaging
  • Integrating Unified Messaging with Lync Server 2013

Voice Applications

  • Call Park Service
  • Managing Calls to Unassigned Numbers
  • PSTN Conferencing
  • Overview of Response Group Services
  • Implementing Response Group Services

Configuring and Deploying Emergency Calling

  • Introducing Location Information Server
  • Overview of Setup and Call Flow
  • Designing Location Policies
  • Implementing LIS
  • Address Discovery
  • User Experience

PSTN Integration

  • Connecting to the PSTN
  • Connecting to the Existing PB
  • M:N Interworking Routing
  • Call Routing Reliability

Lync Server 2013 and Networking

  • Planning for Media Requirements
  • Call Admission Control
  • Planning for Call Admission Control
  • Media Bypass

Phones and Devices

  • Introduction to Phones and Devices
  • Device Deployment
  • Lync Server 2013 Phone Management
  • Analog Device Support

Online Configuration and Migration

  • Introduction to Office 365 Architecture
  • Hybrid Scenarios
  • Lync Online Policies
  • Integrating Lync Online and Lync On-Premise
  • Configuring Edge for Lync Online
  • User Migration between Lync On-Premises and Lync Online

Hybrid Voice and Unified Messaging

  • Configuring Online Users for Enterprise Voice
  • Configuring the Lync Edge server to support Exchange UM Online
  • Enabling Users for Exchange UM Online


  • Voice Quality Concepts
  • Exploring Lync Monitoring Server Components
  • Exploring Lync Monitoring Server Reports
  • RTP and RTCP Collected Information

Voice Resiliency

  • Voice Resiliency in Lync Server 2013
  • Lync Pool Resilience
  • Branch Office Resilience

Exam Track

You'll sit the following exams needed to get your MCSE: Communication certification:

  • Exam 70-336: Core Solutions of Microsoft Lync Server 2013
  • Exam 70-337: Enterprise Voice & Online Services with Microsoft Lync Server 2013

What's Included

Microsoft Official Curriculum

  • MOC 20336: Core Solutions of Microsoft Lync Server 2013
  • MOC 20337: Enterprise Voice and Online Services with Microsoft Lync Server 2013

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Doesn't apply for online courses
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free (just pay for accommodation, exams and incidental costs)


Before attending this course, you must have:

  • Experience managing software in a Windows 2008 R2 enterprise server or Windows Server 2012 environment
  • Experience managing an application remotely using Windows PowerShell 3.0
  • Familiarity with managing and configuring databases
  • An introduction to Active Directory Domain Services

In order to receive the MCSE: Communication certification, you must have already gained either MCSA: Office 365 or MCSA: Windows Server 2012

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


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Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"This training is extremely intense and you have to be well prepared before you attend."
Ole Lauritzen, Spectralink. (4/4/2016 (Monday) to 9/4/2016 (Saturday))

"My experience at Firebrand was extremely useful, the fast paced learning combined with an instructor that can answer any question that comes to mind makes for a very intense and rapid learning experience with no knowledge gaps."
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"The trainer was extremely knowledgeable and his lessons were well paced."
Anonymous (4/4/2016 (Monday) to 9/4/2016 (Saturday))

"A great and fast way to learn."
Anonymous (4/4/2016 (Monday) to 9/4/2016 (Saturday))

"A great and fast way to learn."
Anonymous (4/4/2016 (Monday) to 9/4/2016 (Saturday))

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