Cisco - Certified Specialist – Collaboration Applications Implementation | 300-810 CLICA

Duration

Duration:

Only 4 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

5/2/2024 (Monday)

Overview

On this accelerated Cisco Certified Specialist - Collaboration Applications Implementation course, you’ll build knowledge on how to streamline communication procedures, strengthen compliance measures and enhance your communication systems and devices, building your business' internal growth and productivity.

In just 4 days, you learn how to utilise Cisco’s collaboration platforms Single Sign-On (SSO), Cisco Unified IM and Presence, Cisco Unity Connection and Cisco Unity Express. You’ll also learn how to:

  • Configure and troubleshoot Cisco Unity Express, Cisco Unity Connection and Cisco Unity Connection call handlers
  • Integrate Cisco Unified Attendant Console Advanced with Cisco Unified Communications Manager and Cisco Unified Communications Manager IM and Presence server
  • Troubleshoot Cisco Jabber and Cisco Unified Communications Manager IM and Presence

At the end of your course, you’ll sit exam 300-810 CLICA and get your Cisco Certified Specialist – Collaboration Applications Implementation certification. You’ll get access to official courseware and learn from certified instructors as Firebrand are a Cisco Learning Partner.

Train through Firebrand’s Lecture | Lab | Review methodology and you’ll learn at twice the speed in a distraction-free environment.


Audience


If you’re a collaboration engineer or a collaboration administrator, this course is ideal for you.


Next step: CCNP Collaboration


Once you’ve passed exam 300-810 CLICA, you’ll be halfway to achieving the CCNP Collaboration certification. Next, achieve the Cisco Certified Specialist - Collaboration Core certification and get your CCNP Collaboration.

Benefits

Gebruik uw Cisco Learning Credits (CLCs)

Met uw opgebouwde CLC’s heeft u wellicht recht op gratis trainingen. Kijk als u Cisco hard- of software gekocht hebt op uw factuur of u ongebruikte credits hebt. Indien u twijfelt, neem gerust contact met ons op.

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

Curriculum

Implementing Cisco Collaboration Applications (CLICA) v1.0

  • Module 1: Configuring and Troubleshooting Cisco Unity Connection Integration
  • Module 2: Configuring and Troubleshooting Cisco Unity Connection Call Handlers
  • Module 3: Troubleshooting Cisco Unity Connection
  • Module 4: Configuring and Troubleshooting Cisco Unity Express
  • Module 5: Configuring Single Sign-On (SSO) for Cisco Unified Communications Applications
  • Module 6: Integrating Cisco Unified Communications Manager IM and Presence and Cisco Jabber
  • Module 7: Customising Cisco Unified Communications Manager IM and Presence and Cisco Jabber Functionality
  • Module 8: Configuring Cisco Unified Communications Manager IM and Presence Service Compliance and Message Archiving
  • Module 9: Troubleshooting Cisco Unified Communications Manager IM and Presence Service
  • Module 10: Integrating Cisco Unified Attendant Console Advanced
  • Module 11: Implementing Call Recording and Monitoring

Lab outline

  • Module 1: Integrate and Set Up Cisco Unity Connection
  • Module 2: Configure Cisco Unity Connection Call Handlers
  • Module 3: Implement Toll Fraud Prevention
  • Module 4: Troubleshoot Cisco Unity Connection Call Handlers
  • Module 5: Troubleshoot Cisco Unity Connection
  • Module 6: Configure Cisco Unity Express
  • Module 7: Troubleshoot Cisco Unity Express
  • Module 8: Configure Cisco Unified Communications Manager IM and Presence High Availability
  • Module 9: Implement Cisco Jabber
  • Module 10: Configure Centralised Cisco Unified Communications Manager IM and Presence
  • Module 11: Configure Cisco Unified Communications Manager IM and Presence Service Functionality
  • Module 12: Enable Message Archiving and Chat Rooms
  • Module 13: Troubleshoot the Cisco Unified Communications IM and Presence Database Connection
  • Module 14: Troubleshoot Cisco Unified Communications Manager IM and Presence High Availability
  • Module 15: Troubleshoot Cisco Unified Communications Manager IM and Presence Service
  • Module 16: Integrate Cisco Unified Attendant Console Advanced
  • Module 17: Implement Call Recording and Monitoring Using a Switched Port Analyser (SPAN)-based Solution
  • Module 18: Implement Cisco Unified Communications Manager Call Recording and Monitoring

Exam Track

As part of your accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

300-810 Implementing Cisco Collaboration Applications (CLICA)

  • Exam code: 300-810 CLICA
  • Duration: 90 minutes
  • Languages: English
  • Domains:
    1. Single Sign-On (SSO) for Collaboration Applications (15%)
    2. Cisco Unified IM and Presence (30%)
    3. Cisco Unity Connection and Cisco Unity Express (30%)
    4. Application Clients (25%)

These domains are general guidelines for the content likely to be included in the exam. As Cisco continues to develop this certification, other related topics may also appear.

What's Included

Your accelerated course includes:

  • Accommodation *
  • Meals, unlimited snacks, beverages, tea and coffee *
  • On-site exams **
  • Exam vouchers **
  • Practice tests **
  • Certification Guarantee ***
  • Courseware
  • Up-to 12 hours of instructor-led training each day
  • 24-hour lab access
  • Digital courseware **
  • * For residential training only. Accommodation is included from the night before the course starts. This doesn't apply for online courses.
  • ** Some exceptions apply. Please refer to the Exam Track or speak with our experts
  • *** Pass first time or train again free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Prerequisites

Before attending this accelerated course, you should have knowledge and skills in:

  • Networking technologies
  • Voice and video
  • Cisco Unified Communications Manager experience including single-site dial plan, single Public Switched Telephone Network (PSTN) gateway and Session Initiation Protocol (SIP) trunks

Alternatively, the following courses and exams fulfil the prerequisites:

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 96.44% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"An extremely good course and very well run but Important to note that you need to be well versed in the subject matter before attending to greatly improve the chance of passing the exam."
Chris Morgan, University of East Anglia. (25/9/2023 (Monday) to 30/9/2023 (Saturday))

"Good training experience in the Netherlands."
Anonymous. (28/10/2018 (Sunday) to 2/11/2018 (Friday))

"It is a very hard training and I don't think it's suitable for complete beginners in networking. Our instructor was very competent and the location was excellent."
Christian Dietrich. (4/12/2017 (Monday) to 10/12/2017 (Sunday))

"It was a hard but good course - a lot of information and a good teacher. We did a lot of practical work and it was nice to see the output of all the theoretical knowledge out of the book. "
Anonymous (14/8/2017 (Monday) to 17/8/2017 (Thursday))

"Really enjoyed the course. It was thoroughly taught and in depth. Made sure there was plenty of opportunities to ask questions and then spent time explaining the answers to the questions making sure everyone understood the content both online and in person."
Anonymous. (9/10/2023 (Monday) to 14/10/2023 (Saturday))

Course Dates

Start

Finish

Status

Location

Book now

21/8/2023 (Monday)

24/8/2023 (Thursday)

Finished - Leave feedback

-

 

 

5/2/2024 (Monday)

8/2/2024 (Thursday)

Limited availability

Nationwide

 

18/3/2024 (Monday)

21/3/2024 (Thursday)

Open

Nationwide

 

29/4/2024 (Monday)

2/5/2024 (Thursday)

Open

Nationwide

 

10/6/2024 (Monday)

13/6/2024 (Thursday)

Open

Nationwide

 

Latest Reviews from our students