Looking for Global training? Go to https://firebrand.training/en or stay on the current site (Belgium)
Get the skills and knowledge you need to become a Microsoft Dynamics 365 for Customer Service Functional Consultant on this accelerated and official 2-day course.
In the process of becoming a Dynamics 365 for Customer Service Functional Consultant, you'll learn how to build and implement CX solutions that are fast and agile. You'll also learn to leverage AI that drive actionable insights and anticipate customer needs.
Your expert Microsoft Certified Trainer will immerse you in official curriculum and hands-on practical labs. You will learn and retain information 40% faster through our Lecture | Lab | Review technique.
At Firebrand, we were awarded the Microsoft Solutions Partner for Business Applications badge in recognition of our expertise in delivering quality solutions in this specialised business area.
Become a certified Customer Service Functional Consultant in 2 days as you cover the following topics:
You will be prepared for and sit exams MB-230 at the Firebrand Training Centre during the course. This is covered by your Certification Guarantee.
If you’re a functional consultant or looking to develop and certify your skills as a Dynamics 365 Customer Service Consultant Associate, this course is ideal for you.
Once you have achieved the Microsoft Dynamics 365 for Customer Service Functional Consultant certificationm, you'll be halfway towards becoming a Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate.
Both exam MB-230 and Exam PL-200: Microsoft Power Platform Functional Consultant are prerequisites for the Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate certification.
After you pass both exams, you'll automatically become a Microsoft Certified Dynamics 365 for Customer Service Functional Consultant Associate.
Bekijk nu de prijzen om erachter te komen hoeveel je kunt besparen als je tweemaal zo snel traint.
As part of your accelerated course, you'll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:
Before attending this accelerated course, you should have experience in customer service and an understanding of the topics Microsoft Dynamics 365 offers in this role.
It's also recommended you have familiarity with solution architecture and quality assurance.
Weet je niet zeker of je aan de vereisten voldoet? Maak je geen zorgen. Jouw trainingsadviseur bespreekt jouw achtergrond met je om te begrijpen of deze cursus geschikt is voor je.
Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 134561 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.41% ons te beoordelen als 'boven verwachting'
"The course content was clear, concise and delivered well. The facilities were excellent and all your needs are catered for, to the best of their ability. Whilst the course was intense, it was a worthwhile experience and the training provided is excellent."
L.W.. (20/2/2020 (Donderdag) t/m 21/2/2020 (Vrijdag))
"Very well structured! I found the course very useful and the instructor explained everything very well"
AN. (19/3/2024 (Dinsdag) t/m 21/3/2024 (Donderdag))
"I loved the pace and involvement of the coach. the course is very intensive but worth the price. the infrastructure and venue is fantastic aswell."
Andreas Vandenberghe, Allianz Technology SE. (18/3/2024 (Maandag) t/m 24/3/2024 (Zondag))
"This was my 4th Firebrand training. And as usual the location and training was great! If you want to learn a lot, in a very short time. This is the way to go!"
KV, Tuxito. (21/8/2023 (Maandag) t/m 24/8/2023 (Donderdag))
"I liked the firebrand training very much. This training really helped in deepdiving into key Azure security concepts and tools."
Anoniem (20/2/2023 (Maandag) t/m 22/2/2023 (Woensdag))
Start datum |
Eind datum |
Status |
Locatie |
Nu boeken |
---|---|---|---|---|
19/2/2024 (Maandag) |
20/2/2024 (Dinsdag) |
Beëindigde cursus - Geef feedback |
- |
|
24/6/2024 (Maandag) |
25/6/2024 (Dinsdag) |
Wachtlijst |
Landelijk |
|
5/8/2024 (Maandag) |
6/8/2024 (Dinsdag) |
Beperkte beschikbaarheid |
Landelijk |
|
16/9/2024 (Maandag) |
17/9/2024 (Dinsdag) |
Open |
Landelijk |
|
28/10/2024 (Maandag) |
29/10/2024 (Dinsdag) |
Open |
Landelijk |
|
9/12/2024 (Maandag) |
10/12/2024 (Dinsdag) |
Open |
Landelijk |
|