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HP - Accredited Technical Associate (ATA) - Connected Devices

Looptijd

Looptijd:

Slechts 4 dagen

Methode

Methode:

Klas / Online / Hybride

Volgende datum

Volgende datum:

27/9/2021 (Maandag)

Overview

Learn how to install, configure, and upgrade client systems. The HP Accredited Technical Associate (ATA) – Connected Devices certification proves that you can design, implement, and support IT systems.

Get your HP ATA - Connected Devices certification in just four days and learn industry-standard client technologies, including:

  • The planning and designing of common desktop virtualisation
  • Mobile computing and traditional PCs
  • Thin clients
  • Cloud infrastructures for businesses

You'll also troubleshoot and perform repair and replacement procedures for client systems using the HP six-step troubleshooting methodology.

Zeven redenen waarom u met uw ATA Connected Devices cursus voor Firebrand Training moet kiezen

  1. U zult in slechts 4 dagen ATA Connected Devices gecertificeerd zijn. Met ons bent u in recordtijd ATA Connected Devices getraind
  2. Onze ATA Connected Devices cursus is all-inclusive. Een eenmalige contributie bekostigt alle cursusmaterialen, accommodaties en maaltijden.
  3. Slaag de eerste keer voor ATA Connected Devices of volg de training nogmaals. Dit is onze garantie. Wij zijn er zeker van dat u de eerste keer zult slagen voor uw ATA Connected Devices cursus. Mocht dit niet het geval zijn, dan kunt u binnen het jaar terugkomen en enkel voor de accommodatie en examens te betalen. De rest is gratis
  4. U zult meer ATA Connected Devices leren. Een dag met een traditionele training aanbieder duurt over het algemeen van 9 uur 's ochtends tot 17 uur in de middag, met een lange lunchpauze. Met Firebrand Training kunt u rekenen op minstens 12 uur leren per dag met uw instructeur
  5. U zult ATA Connected Devices snellerde theorie beheersen. De kans bestaat dat u een andere manier van leren heeft dan uw omgeving. Wij combineren visuele, auditieve en tastbare leerstijlen, dit zorgt voor een snellere en eenvoudigere manier van leren
  6. U zult ATA Connected Devices studeren met de beste. We hebben het Q-For kwaliteit label, dat onze standaarden en professionaliteit in de training markt erkent. Naast het winnen van nog vele andere prijzen, hebben we inmiddels 105153 professionals getraind en gecertificeerd en we zijn partners met alle grote namen in deze tak van het bedrijfsleven
  7. U zult meer doen dan alleen ATA Connected Devices de cursusstof bestuderen. We maken gebruik van laboratoria, case-studies en oefentests, om ervoor te zorgen dat u uw nieuwe kennis in uw werkomgeving kan toepassen. Onze instructeurs gebruiken demonstraties en hun eigen ervaringen om de dag interessant en boeiend te houden

Benefits

Curriculum

1. Explain and recognise industry-standard client technologies and their implications on customer needs

1.1 Describe and recognise common desktop virtualisation technologies and products

  • Describe the concept of desktop virtualisation and virtual machines

1.2 Describe and recognise mobile computing technologies and their implications on customer needs

  • Describe and contrast between tablet, netbook, and phone form factors and their implications on customer needs
  • Describe the difference between x86 (Atom-based) and ARM-based architectures, including processor and memory requirements
  • Describe the process to sync mobile devices to PCs
  • Describe mobile device network connectivity
  • Describe the need, security capabilities, and requirements for mobile PCs

1.3 Describe and recognise traditional PC technologies and their implications on customer needs

  • Describe and contrast desktop, notebook, and tablet form factors and their implications on customer needs
  • Identify the installed processor and its attributes
  • Describe and recognise the differences between various memory types
  • Describe common PC storage technologies
  • Explain and recognise the typical accessory bus technologies, including USB, FireWire®, and other devices (SCSI)
  • Recognise the type of network interface in the system and describe the performance implications, including Ethernet 10/100/1000/10Gb, Wi-Fi ABGN, GSM/CDMA, POTS (dial up), and PAN
  • Recognise and describe common PC video technologies, including display types, resolution, and touch technology

1.4 Describe and recognise thin client technology and solutions

  • Describe the elements of a thin client solution (terminal approach and virtualisation approach only)
  • Describe desktop virtualsation technologies

1.5 Describe and recognise cloud technology as it relates to client solutions

  • Describe the concept of “user state” and what it means to maintain “state” across a number of devices
  • Describe the mechanisms to synchronise “user state,” including data storage and synchronisation (mail, calendar, POP, IMAP)
  • Describe the mechanisms that will provide an unified/integrated view of data from multiple sources (e.g., across various local data folders, websites, and applications) through a single application (such as calendars, contacts, and messaging)
  • Contrast between local apps, online apps, and hybrid apps (e.g., Office, Office365, Google™ docs, OpenOffice)
  • Describe the commonly available vertical applications (e.g., Salesforce.com and QuickBooks online)
  • Identify and describe the common client operating systems and built-in applications

2. Plan and design client solutions for SMB customers

2.1 Consult with an SMB customer to assess their business and technical needs and create a plan for a client solution

  • Gather and analyse customer business requirements (including existing assets, standards, and strategies), determine what business problems the customer is trying to solve, and anticipate current or future business problems that the customer may not be considering
  • Plan for user requirements based on user characteristics, locations, and usage patterns (power users, administrators, etc.)
  • Determine which form factors are appropriate to a particular role (desktop, laptop, netbook, tablet, etc.)
  • Plan for network connectivity requirements—LAN, Wi-Fi, WWAN, POTS (dial up), PAN
  • Plan for management and security requirements, including asset security, user security, and data security
  • Plan for printing requirements based on user/job requirements and the implications on the print infrastructure
  • Plan for cross-platform interoperability issues, including file sharing, printing, and application and file-level compatibility
  • Plan for data archiving, data storage, and retrieval

2.2 Design a client solution to meet the customer needs identified in the planning stage

  • Use appropriate tools to sise and validate a given situation, including HP website, white papers, QuickSpecs, and IT Resource Center
  • Select the client platforms to be used—selection criteria includes application availability mobility and data security
  • Design a business continuity strategy

3. Install, configure, and upgrade client solutions for SMB customers

3.1 Create pre-installation checklist

  • Describe safety precautions, including personal and data safety, electrical shock protection, and ESD protection
  • Assess and implement acceptable environmental conditions, including physical surroundings, thermal conditions, humidity considerations, and magnetic interference

3.2 Set up a new PC (hardware)

  • Install and upgrade system and accessory components
  • Verify UPS and overload and ground considerations from planning documents
  • Configure BIOS, including identifying BIOS version, accessing BIOS, and configuring BIOS features

3.3 Install the OS (operating system)

  • Restore HP factory software image
  • Describe OS and driver recovery media
  • Describe and use media to install factory image (QuickRestore)
  • Install operating system from OS media
  • Install OS-specific drivers
  • Configure user profile settings
  • Install and configure applications

3.4 Set up a new mobile device

  • Activate the device with the carrier
  • Set up user profile

3.5 Set up a thin client

  • Install peripherals
  • Customise and configure according to specs
  • Reset thin client image to factory defaults

3.6 Configure management tools and resources

  • Automated admin tasks
  • Describe how to create a standard PC software image/profile, including making, testing, and replicating

3.7 Conduct user training, handoff, and performance tuning

  • Documentation, support information
  • User customisation

4. Troubleshoot and perform repair/replacement procedures for client solutions for SMB customers

4.1 Troubleshoot common client issues using the HP 6-step troubleshooting methodology

  • Gather information on the problem
  • Evaluate data to determine the problem
  • Develop an action plan to resolve the issue
  • Execute the plan
  • Test if the fault has been resolved using appropriate tools
  • Implement preventive measures by taking necessary steps to ensure the problem does not reoccur

4.2 Describe how to best use support resources

  • Evaluate service-level agreement (SLA)
  • Recognise which contact method to use based on priority and urgency—contact methods include phone, email, Web, channel services network, instant support
  • Know which information to have and where to find it before you call
  • Recognise when to escalate

5. Perform

5.1 Perform change management and version control

  • Configure and update system software
  • Configure hardware

5.2 Perform backups

  • Describe the various backup procedures, test restores
  • Perform Imaging/ghosting

5.3 Perform administrative and maintenance tasks

  • Describe how to start/stop/restart system services
  • Understand and describe how to load/unload device drivers
  • Understand and describe how to manage disks, partitions, and file systems, and recover from failures
  • Manage client solutions with HP and industry-standard resources

Exam Track

We’ll prepare you for, and test you in, the following exam:

  • Exam HP4-A01 - HP Accredited Technical Associate (ATA) – Connected Devices

What's Included

Included:

  • HP official course material including practice exam.

Prerequisites

To ensure that you pass your exam and become an HP Accredited Technical Associate you should have a CompTIA A+ or a Microsoft MTA Certification and between 18-24 months experience with HP kit.

Weet je niet zeker of je aan de vereisten voldoet? Maak je geen zorgen. Jouw trainingsadviseur bespreekt jouw achtergrond met je om te begrijpen of deze cursus geschikt is voor je.

Beoordelingen

Wereldwijd heeft Firebrand in haar 10-jarig bestaan al 105153 studenten opgeleid! We hebben ze allemaal gevraagd onze versnelde opleidingen te evalueren. De laatste keer dat we onze resultaten analyseerden, bleek 96.66% ons te beoordelen als 'boven verwachting'


"Quick dive in AWS ! Loved it!"
Daniel Penninck, smals. (26/10/2020 (Maandag) t/m 29/10/2020 (Donderdag))

"I can say that I definitely improved and expanded my AWS knowledge with this course. Loved the discussions and the depth, as well as the focus on achieving the Associate Certification by taking a look at real exam questions."
A.S. (26/10/2020 (Maandag) t/m 29/10/2020 (Donderdag))

"Really focused on the exam, with many examples and labs to dive deep on the content. With Instructor, this amount of services and offerings from AWS are much more likely easy to understand and distinguish."
A.R. (26/10/2020 (Maandag) t/m 29/10/2020 (Donderdag))

"The instructor was very knowledgeable and very friendly. He explains things really well!"
Abdul Hasnath, Dynatrace. (26/10/2020 (Maandag) t/m 29/10/2020 (Donderdag))

"With the training I got the necessary basis and direction and on how to approach the preparation for the CISA exam. I recommend to CISA candidates to first follow a training by Firebrand."
Anoniem, Rodriguez AertsFinancial Consultancy (11/5/2020 (Maandag) t/m 14/5/2020 (Donderdag))

Cursusdata

Start datum

Eind datum

Status

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Nu boeken

24/5/2021 (Maandag)

27/5/2021 (Donderdag)

Beëindigde cursus - Geef feedback

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27/9/2021 (Maandag)

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8/11/2021 (Maandag)

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14/3/2022 (Maandag)

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