ServiceNow - Certified System Administrator

Overview

On this accelerated ServiceNow Certified System Administrator course, you’ll gain knowledge on how to manage the configuration, implementation, and maintenance of the ServiceNow platform.

In just 2 days, you’ll learn to create new users, groups, roles, manage users and access, and configure and customise lists and forms. You’ll also build knowledge on:

• Service Cataloging
• The responsibilities for instance stack, day-to-day support, system upgrades, integrity and overall health and performance
• Flow Design

At the end of this course, you’ll sit your ServiceNow System Administrator Certification exam and achieve your certification. Through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to courseware, learn from certified instructors, and train in a distraction-free environment.

Audience

This course is idea for:

• Technical platform users
• System Administrators
• Developers
• Implementers
• Application Specialists
• Business Process Analysts
• Master Architects