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Get ISO 20000 Lead Auditor certified 40% faster than traditional training, on this official PECB (Professional Evaluation and Certification Board) course.
In just three days, you’ll learn how to manage a team of auditors by applying widely-recognised audit principles, procedures and techniques. Prove you have the knowledge needed to audit an IT Service Management System (ITSMS) based on the ISO 20000 standard.
You'll learn:
Master audit techniques and get ISO 20000 trained in only 3-days. Prove you can conduct an audit efficiently by learning how to manage audit teams, communicate with customers and provide effective conflict resolutions.
This course has been developed in-line with:
As of March 2023, PECB have partnered with Credly to offer you the chance of earning a digital badge upon completing your certification.
You'll get one year’s free membership of PECB (Professional Evaluation and Certification Board) - which usually costs around £300. You can also apply for the following certifications, depending on your level of experience:
You'll sit the following exam during the course:
Your accelerated course includes:
We recommend that you have basic knowledge of ISO 20000, or some knowledge of IT Service Management concepts.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Here's the Firebrand Training review section. Since 2001 we've trained exactly 134561 students and asked them all to review our Accelerated Learning. Currently, 94.89% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"Course material is very comprehensive. Instructor was very friendly and gave multiple views on the topics being discussed and included a good amount of examples."
D. E. . (30.10.2023 (Monday) to 1.11.2023 (Wednesday))
"Course material is very comprehensive. Instructor was very friendly and gave multiple views on the topics being discussed and included a good amount of examples."
D. E. . (30.10.2023 (Monday) to 1.11.2023 (Wednesday))
"Great trainer who has plenty of experience that he shared with us! Valuable insights and practical examples were provided that will help me with my daily tasks! Thank you!"
K. S. . (30.10.2023 (Monday) to 1.11.2023 (Wednesday))
"Great trainer who has plenty of experience that he shared with us! Valuable insights and practical examples were provided that will help me with my daily tasks! Thank you!"
K. S. . (30.10.2023 (Monday) to 1.11.2023 (Wednesday))
"I was worried about doing an OIL course but i was pleasantly surprised at how easy and effective it was. I normally struggle with concentration but the instructor was engaging the whole way through and made learning very easy."
Rachel Honnor. (30.10.2023 (Monday) to 1.11.2023 (Wednesday))
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