Microsoft - Dynamics 365 Commerce Functional Consultant



Only 4 Days



Classroom / Online / Hybrid

Next date

Next date:

13/3/2023 (Monday)


On this accelerated Microsoft Dynamics 365 Commerce Functional Consultant course, you’ll learn how to configure, deploy and maintain the Dynamics 365 Commerce, and gain a strong understanding of unified commerce business operations.

In just 4 days, you’ll build knowledge on Distributed Order Management (DOM), including configuring fulfillment profiles, DOM cost components, as well as:

  • Monitoring DOM fulfillment plans and order exceptions
  • DOM management rules and parameters
  • Designing and creating price groups

At the end of this course, you’ll sit exam Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant (currently in beta), and achieve your certification. As a Microsoft Gold Partner for Learning, and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to the Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Next step: Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification

Once you have passed Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant, you’ll be halfway through achieving the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

Both exam MB-340 and MB-300: Microsoft Dynamics 365 Core Finance and Operations are prerequisites to the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.

After you pass both exams, you'll automatically receive the Microsoft Certified Dynamics 365 Commerce Functional Consultant Associate certification.


This course is ideal if your job role is in any of the following:

  • Administrator
  • Quality assurance
  • DevOps
  • Developer
  • UX designer
  • Solution architect

Seven reasons why you should sit your course with Firebrand Training

  1. You'll be certified in just 4 days. With us, you’ll be trained in record time
  2. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more . A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 134,561 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging


Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.


Section 1: Configure Dynamics 365 Commerce Headquarters

  • Module 1: Configure prerequisites and commerce parameters
  • Module 2: Configure additional options
  • Module 3: Manage statements
  • Module 4: Configure Distributed Order Management (DOM)

Section 2: Configure products, prices, discounts, loyalty, and affiliations

  • Module 1: Configure products and merchandising
  • Module 2: Manage pricing
  • Module 3: Manage discounts and promotions
  • Module 4: Manage customers, loyalty, and affiliations

Section 3: Manage Point of Sales (POS) in Dynamics 365 Commerce

  • Module 1: Configure retail stores
  • Module 2: Manage store inventory
  • Module 3: Perform POS operations

Section 4: Configure and manage Dynamics 365 Commerce call centers

  • Module 1: Configure call centers
  • Module 2: Configure continuity orders and installment billing
  • Module 3: Manage call centers

Section 5: Manage e-commerce

  • Module 1: Configure an e-commerce channel
  • Module 2: Manage e-commerce content
  • Module 3: Operate an e-commerce channel

Exam Track

As part of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MB-340: Microsoft Dynamics 365 Commerce Functional Consultant - currently in beta

  • Exam code: MB-340
  • Languages: English
  • Domains:
    1. Configure Dynamics 365 Commerce Headquarters (20-25%)
    2. Configure products, prices, discounts, loyalty, and affiliations (20-25%)
    3. Manage Point of Sales (POS) in Dynamics 365 Commerce (15-20%)
    4. Configure and manage Dynamics 365 Commerce call centers (10-15%)
    5. Manage e-commerce (15-20%)

What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.


There are currently no formal prerequisites for this accelerated course.

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.55% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Really enjoyed the course. The instructor was extremely knowledgeable and delivered the course in an engaging manor. The rooms were nice and clean and the other facilities and food were also very good."
Anonymous. (17/10/2022 (Monday) to 23/10/2022 (Sunday))

"was very good experience overall, well organized and very easy access to labs and test exams, nice helpful staff with excellent and capable teacher."
Muhannad Al Harthi, Oman environmental services holding company. (17/10/2022 (Monday) to 22/10/2022 (Saturday))

"The Instructor was great! Really clear."
Anonymous, Deloitte. (4/10/2022 (Tuesday) to 4/10/2022 (Tuesday))

"Was very interesting and helpful in readying me for the Azure Cloud fundamentals exam."
JD. (4/10/2022 (Tuesday) to 4/10/2022 (Tuesday))

"The Instructor was brilliant and so charismatic! She kept engagement high the whole day and made the learning fun on a jam packed-course!"
BS. (4/10/2022 (Tuesday) to 4/10/2022 (Tuesday))

Course Dates

Microsoft - Dynamics 365 Commerce Functional Consultant




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13/3/2023 (Monday)

16/3/2023 (Thursday)


Book now

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