Microsoft - 365 Certified: Teams Support Engineer Associate | Exam MS-740

Duration

Duration:

Only 2 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

27/6/2022 (Monday)

Overview

On this accelerated Microsoft 365 Certified: Teams Support Engineer Associate course, you’ll become responsible for designing, implementing and managing the Microsoft Teams environment in your business.

In just 2 days, you’ll build knowledge on a range of Microsoft Teams principles and practices including troubleshooting deployments, tuning performance, collecting and analysing telemetry and logging data.

At the end of this course, you’ll sit Exam MS-740: Troubleshooting Microsoft Teams (currently in beta) and achieve your Microsoft 365 Certified: Teams Support Engineer Associate certification.

As a Microsoft Gold Partner for Learning and through Firebrand’s Lecture | Lab | Review methodology, you’ll get access to Microsoft Official Curriculum (MOCs), learn from Microsoft Certified Trainers (MCTs), and train in a distraction-free environment.

Audience

This course is ideal for:

  • Administrator
  • Systems Administrator
  • Support Engineer

Seven reasons why you should sit your course with Firebrand Training

  1. You'll be certified in just 2 days. With us, you’ll be trained in record time
  2. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more . A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 122,444 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Benefits

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Curriculum

  • Section 1: Troubleshoot Microsoft Teams voice issues
    • Module 1: Troubleshoot audio and video flow issues
    • Module 2:Troubleshoot direct routing issues
  • Section 2: Troubleshoot issues with Microsoft Teams meetings and live events
    • Module 1: Troubleshoot live events issues
    • Module 2: Configure and troubleshoot Teams services
    • Module 3: Troubleshoot Teams client issues
    • Module 4: Troubleshoot messaging issues
  • Section 3: Troubleshoot federation issues
    • Module 1: Troubleshoot issues interoperating with Skype for Business
  • Section 4: Troubleshoot issues signing into Microsoft Teams
    • Module 1: Troubleshoot account and network issues
    • Module 2: Troubleshoot member sign-in issues
    • Module 3: Troubleshoot guest access issues
  • Section 5: Troubleshoot teams and channels
    • Module 1: Troubleshoot issues with apps
    • Module 2: Troubleshoot issues with public and private channels
  • Section 6: Troubleshoot issues with files
    • Module 1: Troubleshoot person-to-person (P2P) private chat file issues including access and sharing

Exam Track

At the end of this accelerated course, you’ll sit the following exam at the Firebrand Training centre, covered Certification Guarantee:

Exam MS-740: Troubleshooting Microsoft Teams - currently in beta

  • Exam code: MS-740
  • Languages: English
  • Domains:
    1. Troubleshoot Microsoft Teams voice issues (15-20%)
    2. Troubleshoot issues with Microsoft Teams meetings and live events (20-25%)
    3. Troubleshoot federation issues (10-15%)
    4. Troubleshoot issues signing into Microsoft Teams (15-20%)
    5. Troubleshoot teams and channels (10-15%)
    6. Troubleshoot issues with files (15-20%)

What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Prerequisites

Before attending this course, you should have experience in unified communications and Microsoft Teams. You should also have knowledge in:

  • Azure fundamentals
  • Telephony
  • PowerShell
  • Data storage technologies
  • APIs
  • App security
  • Authentication and authorization
  • Security and compliance information,
  • Debugging, performance tuning, and monitoring

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 122,444 students and asked them all to review our Accelerated Learning. Currently, 96.63% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"Great training! Really intensive and covered the course really well."
Syed Pasha Adam Shah. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"Firebrand is the only training provider I trust to part with my own money for!"
PS. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"I found the course very informative and the instructor explained things very clearly which made a lot of sense."
Chris Holtz. (18/10/2021 (Monday) to 21/10/2021 (Thursday))

"Great training given by the tutor. Clear in his explanations and assisting the attendees where needed. Big thumbs up!"
Anonymous. (6/9/2021 (Monday) to 8/9/2021 (Wednesday))

"The instructor was excellent. Many thanks!"
Anonymous. (3/9/2021 (Friday) to 3/9/2021 (Friday))

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