Microsoft Certified: Dynamics 365 Customer Engagement Online Deployment (MB2-715)

This course is no longer offered. See all available Microsoft certifications.

On this accelerated Dynamics 365 customer engagement Online Deployment course, you'll learn to deploy and administer Dynamics 365 Online.

In just 4 days, your expert Microsoft Certified Trainer (MCT) will immerse you in Dynamics 365. Through 12 hour days and Firebrand's unique Lecture | Lab | Review technique, you'll get the maximum knowledge in minimum time out the office. You'll get hands-on experience, covering a range of topics including:

• Deploying, configuring and managing Dynamics 365 and related services through Office 365
• Managing subscriptions and users
• Manage Outlook and mobile clients for Dynamics 365
• Dynamics 365 App Designer

Your accelerated course will prepare you for exam MB2-715. You will sit this on-site during the course, covered by your Certification Guarantee.

Passing this exam acts part of the requirement to earn your MCSA: Microsoft Dynamics 365 certification. Doing so, you'll demonstrate the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator.

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

On this Microsoft Dynamics 365 course you'll focus on deploying and administering Microsoft 365 Online. You'll also gain an understanding of the following Dynamics 365 topics:

• Office 365 and Dynamics 365 - learn the knowledge to deploy, configure and manage Dynamics 365 and related services through Office 365.
• Managing subscriptions and users
• Dynamics 365 instances
• Yammer, SharePoint Online, One Note and One Drive
• Mobile Apps
• Dynamics 365 client for Outlook and App for Outlook - learn to manage the Outlook and mobile clients for Dynamics 365. Discovering the different methods to configure synchronisation of email, contacts and appointments.
• Options for managing email
• App Designer

You will sit the following exam on site, during the course. This is covered by your Certification Guarantee

Exam MB2-715: Dynamics 365 customer engagement Online Deployment

• Technology: Microsoft Dynamics 365 Enterprise
• Languages: English

Exam topics:

• Create a Customer Organisational Structure (25% - 30%)
• Administer the Microsoft Dynamics 365 Environment (25% - 30%)
• Integrate Microsoft Dynamics with Other Applications (20% - 25%)
• Manage Microsoft Outlook and Mobile Environments (25% - 30%)

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

To be suitable to attend this accelerated course, it is recommended you possess a working understanding of:

• Dynamics CRM 2013 or later versions
• Windows applications
• Relational database principles
• Business processes such as sales, marketing and customer service

Your accelerated course includes:

• Accommodation *
• Meals, unlimited snacks, beverages, tea and coffee *
• On-site exams **
• Exam vouchers **
• Practice tests **
• Certification Guarantee ***
• Courseware
• Up to 12 hours of instructor-led training each day
• 24-hour lab access
• Digital courseware **

* For residential training only. Accommodation is included from the night before the course starts. This doesn't apply to online courses.
** Some exceptions apply. Please refer to the Exam Track or speak with our experts.
*** Pass the first time or train again for free as many times as it takes, unlimited for 1 year. Just pay for accommodation, exams, and incidental costs.

Seven reasons why you should sit your course with Firebrand Training

• Two training options. Choose between residential classroom-based and online courses
• You'll be certified fast. With us, you’ll be trained in record time
• Our course is all-inclusive. A one-off fee covers all course materials, exams**, accommodation* and meals*. No hidden extras.
• Pass the first time or train again for free. This is our guarantee. We’re confident you’ll pass your course the first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
• You’ll learn more. A day with a traditional training provider generally runs from 9am–5pm, with a nice long break for lunch. With Firebrand, you’ll get at least 12 hours/day of quality learning time with your instructor
• You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
• You’ll be studying with the best. We’ve been named in the Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified over 135,000 professionals

*For residential training only. Doesn't apply for online courses
**Some exceptions apply. Please refer to the Exam Track or speak with our experts

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