Microsoft - Specialist: Dynamics 365 customer engagement Online Deployment

Duration

Duration:

Only 3 Days

Method

Method:

Classroom / Online / Hybrid

Next date

Next date:

5/2/2024 (Monday)

Overview

On this accelerated Dynamics 365 customer engagement Online Deployment course, you'll learn to deploy and administer Dynamics 365 Online.

In just 4 days, your expert Microsoft Certified Trainer (MCT) will immerse you in Dynamics 365. Through 12 hour days and Firebrand's unique Lecture | Lab | Review technique, you'll get the maximum knowledge in minimum time out the office. You'll get hands-on experience, covering a range of topics including:

  • Deploying, configuring and managing Dynamics 365 and related services through Office 365
  • Managing subscriptions and users
  • Manage Outlook and mobile clients for Dynamics 365
  • Dynamics 365 App Designer

Your accelerated course will prepare you for exam MB2-715. You will sit this on-site during the course, covered by your Certification Guarantee.

Passing this exam acts part of the requirement to earn your MCSA: Microsoft Dynamics 365 certification. Doing so, you'll demonstrate the skills for a position as a Dynamics 365 developer, implementation consultant, technical support engineer, or system administrator.

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

Seven reasons why you should sit your Dynamics 365 Online Deployment course with Firebrand Training

  1. You'll be Dynamics 365 Online Deployment certified in just 3 days. With us, you’ll be Dynamics 365 Online Deployment trained in record time
  2. Our Dynamics 365 Online Deployment course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Dynamics 365 Online Deployment first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Dynamics 365 Online Deployment. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Dynamics 365 Online Deployment faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Dynamics 365 Online Deployment with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 134,561 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Dynamics 365 Online Deployment courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging

Benefits

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.

Curriculum

On this Microsoft Dynamics 365 course you'll focus on deploying and administering Microsoft 365 Online. You'll also gain an understanding of the following Dynamics 365 topics:

  • Office 365 and Dynamics 365 - learn the knowledge to deploy, configure and manage Dynamics 365 and related services through Office 365.
  • Managing subscriptions and users
  • Dynamics 365 instances
  • Yammer, SharePoint Online, One Note and One Drive
  • Mobile Apps
  • Dynamics 365 client for Outlook and App for Outlook - learn to manage the Outlook and mobile clients for Dynamics 365. Discovering the different methods to configure synchronisation of email, contacts and appointments.
  • Options for managing email
  • App Designer

Exam Track

You will sit the following exam on site, during the course. This is covered by your Certification Guarantee

Exam MB2-715: Dynamics 365 customer engagement Online Deployment

  • Technology: Microsoft Dynamics 365 Enterprise
  • Languages: English

Exam topics:

  • Create a Customer Organisational Structure (25% - 30%)
  • Administer the Microsoft Dynamics 365 Environment (25% - 30%)
  • Integrate Microsoft Dynamics with Other Applications (20% - 25%)
  • Manage Microsoft Outlook and Mobile Environments (25% - 30%)

Please note: Exam MB2-715 retires on 30th June 2019. If you attend your accelerated course after this date, you will not be able to sit this exam.

What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.

Prerequisites

To be suitable to attend this accelerated course, it is recommended you possess a working understanding of:

  • Dynamics CRM 2013 or later versions
  • Windows applications
  • Relational database principles
  • Business processes such as sales, marketing and customer service

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.

Reviews

Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.44% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.


"A good course delivered by a very knowledgeable instructor, very informative with a good mix of theory and practical."
Gary Walsh. (17/5/2019 (Friday) to 19/5/2019 (Sunday))

"The course was constructed in a way that helped me understand the mine field of different deployment settings and scenarios. I got an insight into the functionality of the added Dynamics tools and also how to configure extensions to fully utilise Microsoft applications.The hardest rea of the course was the labouring of points for people that were perhaps not as technically savvy. That is by no means the students fault but there were people on the course that were mis-sold what the course was about and perhaps how technical it would be."
Anonymous. (17/5/2019 (Friday) to 19/5/2019 (Sunday))

"Great Course. Good mix of lectures and labs."
Anonymous. (3/8/2018 (Friday) to 5/8/2018 (Sunday))

"When learning with Firebrand, everything is taken care of for you. This allows you to pour everything into absorbing and understanding your course content amongst peers."
ML, Griggster Limited. (3/10/2023 (Tuesday) to 6/10/2023 (Friday))

"Perfect instructor with much knowledge and the ability to bring it to the people. Thank you. The topic is huge but I would have expected a little bit more working together in the system."
Reinhard Decker, VAT Vakuumventile AG. (10/10/2023 (Tuesday) to 13/10/2023 (Friday))

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