Microsoft - MCSE: Mobility (System Center 2012 Configuration Manager)



Only 3 Days



Classroom / Online / Hybrid

Next date

Next date:

7/11/2022 (Monday)


On this accelerated 3-day MCSE: Mobility (System Center 2012) course you'll learn how to configure and manage clients and devices by using Microsoft System Center v1511 Configuration Manager, Microsoft Intune and their associated site systems.

This course - which is 50% faster than other traditional providers - will immerse you in Microsoft Official Curriculum (MOC). You'll develop your knowledge of day-to-day management tasks such as hardware and software inventory, how to optimise System Center Endpoint Protection, manage compliance and create management reports.

Some of the skills you'll develop include:

  • Preparing a management infrastructure, including configuring boundaries, boundary groups, and resource discovery, and integrating mobile-device management with Microsoft Exchange Server.
  • Configuring, managing and monitoring hardware and software inventory and use Asset Intelligence and software metering.
  • Maintain software updates for PCs that Configuration Manager manages
  • Manage mobile devices by using Configuration Manager and Intune

You'll get expert instruction from our Microsoft Certified Trainers (MCT). Our Lecture | Lab | Review technique, which combines theoretical and practical tasks, will accelerate your learning and equip you with the hands-on experience to put your new skills to practice when you return to the office.

On this course you'll be prepared for and sit the 70-696: Administering System Center Configuration Manager and Intune exam, which is covered by your Certification Guarantee. Exam 70-696 is an elective for the MCSE: Mobility

This course is designed for experienced information technology professionals, typically described as Enterprise Desktop Administrators (EDAs) who deploy, manage and maintain PCs, devices and applications across organisations.

Seven reasons why you should sit your Administering System Center course with Firebrand Training

  1. You'll be Administering System Center certified in just 3 days. With us, you’ll be Administering System Center trained in record time
  2. Our Administering System Center course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass Administering System Center first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more Administering System Center. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn Administering System Center faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying Administering System Center with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 125,505 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study Administering System Center courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging


Microsoft Certified Trainers (MCT): You'll be trained by our experienced Microsoft Certified Trainers (MCT) who have a wealth of knowledge that can enrich your learning.

Microsoft Official Curriculum (MOC): Firebrand is a Microsoft Learning Partner, which means we can ensure that you'll have access to the latest curriculums.

Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.


MOC 20696C: Administering System Center Configuration Manager and Intune

Module 1: Managing computers and mobile devices in the enterprise

This module describes the features that Configuration Manager and Intune include, and it details how you can use these solutions to manage PCs and mobile devices in an enterprise environment.


  • Overview of systems management by using enterprise-management solutions
  • Overview of the Configuration Manager architecture
  • Overview of the Configuration Manager administrative tools
  • Tools for monitoring and troubleshooting a Configuration Manager site
  • Introduction to queries and reports


Exploring the Configuration Manager tools

  • Searching in the Configuration Manager console
  • Using Windows PowerShell with Configuration Manager
  • Using Configuration Manager Service Manager to manage components
  • Monitoring site and component status
  • Reviewing log files by using the Configuration Manager Trace tool


Creating queries, and configuring Reporting Services

  • Creating data queries
  • Creating subselect queries
  • Configuring a Reporting Services point
  • Creating a report by using Report Builder

After completing this module, students will be able to:

  • Explain how to use Configuration Manager to address the challenges of managing systems and users in today’s enterprise.
  • Describe the Configuration Manager architecture.
  • Describe the management tools that you use to perform administrative functions for Configuration Manager.
  • Describe the tools that you use to monitor and troubleshoot a Configuration Manager site.
  • Describe the Configuration Manager queries and reports.

Module 2: Preparing the management infrastructure to support PCs and mobile devices

This module explains how to prepare the management infrastructure, including configuring boundaries, boundary groups, and resource discovery. Additionally it describes how Configuration Manager interacts with the Microsoft Exchange Server environment to discover and manage mobile devices.


  • Configuring site boundaries and boundary groups
  • Configuring resource discovery
  • Configuring the Exchange Server Connector for mobile-device management
  • Configuring user and device collections


Configuring boundaries and resource discovery

  • Configuring boundaries and boundary groups
  • Configuring Active Directory discovery methods


Configuring user and device collections

  • Creating a device collection
  • Creating a user collection
  • Configuring a maintenance window

After completing this module, students will be able to:

  • Configure boundaries and boundary groups.
  • Configure resource discovery.
  • Configure the Exchange Server connector.
  • Configure the Microsoft Intune connector for mobile device management.
  • Configure user and device collections.

Module 3: Deploying and managing clients

This module explains the supported operating systems and devices, the software requirements, and the different methods for installing the Configuration Manager client. This module also describes some of the default and custom client settings that you can configure. After installing the client software, you can configure the client settings to perform routine management tasks.


  • Overview of the Configuration Manager client
  • Deploying the Configuration Manager client
  • Configuring and monitoring client status
  • Managing client settings in Configuration Manager


Deploying the Microsoft System Center Configuration Manager client software

  • Preparing the site for client Installation
  • Deploying the Configuration Manager client software by using client push installation


Configuring and monitoring client status

  • Configuring and monitoring client health status


Managing Client Settings

  • Configuring client settings

After completing this module, students will be able to:

  • Describe the requirements and considerations for installing the Configuration Manager client software.
  • Deploy the Configuration Manager client software.
  • Configure and monitor client status.
  • Manage client settings.

Module 4: Managing inventory for PCs and applications

This module describes the inventory collection process. Additionally, it details how to configure, manage, and monitor hardware and software inventory, and use the Asset Intelligence and software metering features.


  • Overview of inventory collection
  • Configuring hardware and software inventory
  • Managing inventory collection
  • Configuring software metering
  • Configuring and managing Asset Intelligence


Configuring and managing inventory collection

  • Configuring and managing hardware inventory


Configuring software metering

  • Configuring software metering


Configuring and managing Asset Intelligence

  • Preparing the site for Asset Intelligence
  • Configuring Asset Intelligence
  • Monitoring license agreements by using Asset Intelligence
  • Viewing Asset Intelligence reports

After completing this module, students will be able to:

  • Describe inventory collection.
  • Configure and collect hardware and software inventory.
  • Manage inventory collection.
  • Configure software metering.
  • Configure Asset Intelligence.

Module 5: Distributing and managing content used for deployments

This module explains how to identify and configure the most appropriate method to distribute and manage content that is used for deployments.


  • Preparing the infrastructure for content management
  • Distributing and managing content on distribution points


Distributing and managing content for deployments

  • Installing a new distribution point
  • Managing content distribution

After completing this module, students will be able to:

  • Prepare the infrastructure for content management.
  • Distribute and manage content on distribution points.

Module 6: Deploying and managing applications

This module explains describes the methods for creating, deploying, and managing applications with Configuration Manager. Also it explains how to use the Software Center and the Application Catalog to install available applications and manage deployments on unconventional applications. In addition, it describes how to install Windows 10 apps and virtualised applications.


  • Overview of application management
  • Creating applications
  • Deploying applications
  • Managing applications
  • Deploying virtual applications by using System Center Configuration Manager (optional)
  • Deploying and managing Windows Store apps


Creating and deploying applications

  • Installing and configuring the Application Catalog roles
  • Creating applications with requirements
  • Deploying applications


Managing application supersedence and removal

  • Managing application supersedence
  • Uninstalling the Excel Viewer application


Deploying virtual applications by using Configuration Manager (Optional)

  • Configuring support for Microsoft Application Virtualisation (App-V)
  • Deploying virtual applications


Using Configuration Manager to deploy Windows Store apps

  • Configuring support for sideloading Windows Store apps
  • Configuring a Windows Store app
  • Deploying Windows 10 apps to users

After completing this module, students will be able to:

  • Describe the application management features of Configuration Manager.
  • Create applications.Deploy applications.
  • Manage applications.
  • Configure and deploy virtual applications.
  • Configure and deploy Windows Store apps.

Module 7: Maintaining software updates for managed PCs.

This module explains how to use the software updates feature in Configuration Manager to implement an end-to-end management process for the complex task of identifying, deploying, and monitoring software updates to your Configuration Manager clients.


  • The software updates process
  • Preparing a Configuration Manager site for software updates
  • Managing software updates
  • Configuring automatic deployment rules
  • Monitoring and troubleshooting software updates


Configuring the site for software updates

  • Configuring and synchronising the software-update point


Deploying and managing software updates

  • Determining software-update compliance
  • Deploying software updates to clients
  • Configuring automatic deployment rules

After completing this module, students will be able to:

  • Describe how the software updates feature integrates with Configuration Manager.
  • Prepare the Configuration Manager site for software updates.
  • Manage the evaluation and deployment of software updates.
  • Configure automatic deployment rules.
  • Monitor and troubleshoot software updates.

Module 8: Implementing Endpoint Protection for managed PCs.

This module explains how to use Configuration Manager to implement Endpoint Protection.


  • Overview of Endpoint Protection in Configuration Manager
  • Configuring, deploying, and monitoring Endpoint Protection policies


Implementing Microsoft System Center Endpoint Protection

  • Configuring the System Center Endpoint Protection point and client settings
  • Configuring and deploying Endpoint Protection policies
  • Monitoring Endpoint Protection

After completing this module, students will be able to:

  • Configure Endpoint Protection to detect and remediate malware and security vulnerabilities.
  • Configure, deploy, and manage Endpoint Protection policies.

Module 9: Managing compliance and secure data access

This module explains how to manage configuration items, baselines, and profiles to assess and configure compliance settings and data access for users and devices.


  • Overview of compliance settings
  • Configuring compliance settings
  • Viewing compliance results
  • Managing resource and data access


Managing compliance settings

  • Managing configuration items and baselines
  • Viewing compliance settings and reports
  • Configuring remediation in compliance settings
  • Using compliance information to create collections

After completing this module, students will be able to:

  • Describe compliance settings features.
  • Configure compliance settings.
  • View compliance results.
  • Manage resource and data access.

Module 10: Managing operating-system deployments

This module explains how to use Configuration Manager to create a strategy for operating-system deployments.


  • An overview of operating-system deployment
  • Preparing a site for operating-system deployment
  • Deploying an operating-system


Preparing a site for operating-system deployment

  • Managing the site system roles used to support operating-system deployment
  • Managing packages to support operating-system deployment


Deploying operating-system images for bare-metal installations

  • Preparing the operating-system image
  • Creating a task sequence to deploy an image
  • Deploying an image

After completing this module, students will be able to:

  • Describe the terminology, components, and scenarios used to deploy operating systems by using System Center Configuration Manager.
  • Describe how to prepare a site for operating system deployment.
  • Describe the process used to deploy an operating system image.

Module 11: Mobile device management using Configuration Manager and Microsoft Intune

This module explains how to manage mobile devices by using Configuration Manager and Intune.


  • Overview of mobile-device management
  • Managing mobile devices with on-premises infrastructure
  • Managing mobile devices by using Configuration Manager and Intune
  • Managing settings and protecting data on mobile devices
  • Deploying applications to mobile devices


Managing mobile devices with on-premises infrastructure

  • Preparing Configuration Manager prerequisites for on-premises mobile-device management
  • Enrolling and configuring a Windows Phone 10 mobile device

After completing this module, students will be able to:

  • Describe mobile device management.
  • Manage mobile devices with an on-premises infrastructure.
  • Manage mobile devices by using Configuration Manager and Intune.
  • Manage settings and protecting data on mobile devices.
  • Deploy application to mobile devices.

Module 12: Managing and maintaining a Configuration Manager site

This module explains how to use manage and maintain a Configuration Manager site. It describes role-based administration, Remote Tools, and the site maintenance tasks that you can manage by using Configuration Manager. Additionally it explains how to back up and recover a Configuration Manager site system.


  • Configuring role-based administration
  • Configuring remote tools
  • Overview of Configuration Manager site maintenance
  • Performing backup and recovery of a Configuration Manager site


Configuring role-based administration

  • Configuring a new scope for Toronto administrators
  • Configuring a new administrative user


Configuring Remote Tools

  • Configuring the Remote Tools client settings and permissions
  • Managing desktops by using Remote Control


Maintaining a Configuration Manager site

  • Configuring maintenance tasks in Configuration Manager
  • Configuring the site backupBackup Site Server task
  • Recovering a site from a backup

After completing this module, students will be able to:

  • Describe role-based administration
  • Explain how to use the default security roles.
  • Describe security scopes.
  • Explain how to add an administrative user to Configuration Manager.
  • Explain how to use reports for role-based administration.
  • Implement role-based administration.

Exam Track

During the course you'll sit the following exam at the Firebrand Training Centre. This is covered by your Certification Guarantee:

Exam 70-696 : Administering System Center Configuration Manager and Intune

This exam will measure you on the following skills:

  • Deploy and manage virtual applications (10-15%)
  • Deploy and manage desktop and mobile applications (15-20%)
  • Plan and implement software updates (15-20%)
  • Manage compliance and Endpoint Protection settings (15-20%)
  • Manage Configuration Manager clients (15-20%)
  • Manage inventory using Configuration Manager (10-15%)
  • Provision and manage mobile devices (10-15%)

To achieve the MCSE: Mobility certification, you are required to pass exam 70-696 as well as the exams aligned to MCSA: Windows 10

What's Included

Included in your accelerated training will be the following MOC:

  • MOC 20696C: Administering System Center Configuration Manager and Intune

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.


Before attending this course, you should have System administrator-level working knowledge of the following:

  • Networking fundamentals, including common networking protocols, topologies, hardware, media, routing, switching, and addressing.
  • Active Directory Domain Services (AD DS) principles and fundamentals of AD DS management.
  • Installation, configuration, and troubleshooting for Windows-based personal computers.
  • Basic concepts of public key infrastructure (PKI) security.

You should also have a basic understanding of:

  • Scripting and Windows PowerShell syntax.
  • Windows Server roles and services.
  • The configuration options for iOS, Android, and Windows Mobile device platforms.

You can obtain equivalent knowledge and skills through hands-on activities, or by completing the following courses:

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


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