ITIL® - 4 Specialist Create, Deliver and Support

Overview

On this accelerated ITIL 4 Specialist Create, Deliver and Support course, you’ll discover how to integrate different value streams to create, deliver and support products.

In just 2 days, you’ll learn about service performance and quality to create innovative and reliable services as improvement methods to your business. You’ll also build knowledge across:

• Value streams and their relationship with ITIL
• The concepts and challenges that relate to organisational structure, team capabilities, roles, and culture across the SVS
• The concepts and challenges of buy versus build considerations, sourcing options, and service integration management (SIAM)

If you’re responsible for digital products and services as an ITSM practitioner, this course is ideal for you.

You’ll get access to official courseware and learn from certified instructors, as Firebrand are an AXELOS Accredited Training Organisation. At the end of your course, you’ll sit the official exam and achieve your ITIL 4 Specialist Create, Deliver and Support certification.

Through Firebrand’s Lecture | Lab | Review methodology, you’ll get your ITIL 4 Specialist Create, Deliver and Support certification in 2 days and be one step closer to achieving the ITIL 4 Managing Professional.

The ITIL 4 Managing Professional explained

The ITIL 4 Specialist Create, Deliver and Support is 1 of 4 modules of the ITIL 4 Managing Professional (ITIL MP) certification, designed to help you achieve efficient IT-enabled services, teams and workflows in your business.

Certify in all 4 modules in order to become an :

• ITIL 4 Specialist Drive Stakeholder Value
• ITIL 4 Specialist High Velocity IT
• ITIL 4 Strategist Direct Plan and Improve

ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.

Seven reasons why you should sit your course with Firebrand Training

1. You'll be certified in just 3 days. With us, you’ll be trained in record time
2. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
3. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
4. You’ll learn more . A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
5. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
6. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 125,505 professionals, and we’re partners with all of the big names in the business
7. You'll do more than study courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging