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+442032862989ITIL® - Managing Across The Lifecycle
Overview
Why you need to learn ITIL Managing Across the Lifecycle
ITIL is the framework for IT service delivery. If your organisation is implementing ITIL (IT Infrastructure Library®), it's time to learn how to deliver this IT service. Including the relevant IT practices, tasks and procedures tailored to your organisation.
You'll pass this ITIL Managing Across The Lifecycle certification course 20% faster than traditional training. Plus the course is delivered by ITIL consultants - experts who work with ITIL on a daily basis. Your training consultant will help you:
- Increase customer satisfaction
- Improve service availability and turnaround times
- Improve time-to-market for your products
Build your own course
This exam is worth five ITIL credits towards the ITIL® Expert qualification.
We run more than ten ITIL courses, including Foundation, Service Capability, Service Lifecycle and Managing Across the Lifecycle. You can build your own ITIL course, based on your specific requirements. Speak to us to see how you can learn ITIL at twice the speed.
ITIL® and IT Infrastructure Library® are registered trade marks of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL® courses on this page are offered by Thynk ATO of AXELOS Limited. ITIL® is a registered trade mark of AXELOS Limited. All rights reserved.
Seven reasons why you should sit your ITIL course with Firebrand Training
- You'll be ITIL certified in just 4 days. With us, you’ll be ITIL trained in record time
- Our ITIL course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
- Pass ITIL first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
- You’ll learn more ITIL. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
- You’ll learn ITIL faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
- You’ll be studying ITIL with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 124,229 professionals, and we’re partners with all of the big names in the business
- You'll do more than study ITIL courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging
Benefits
The ITIL process and certification will provide you with a systematic approach to IT management. Adopting its guidance will improve your:
- IT services through best practice, standards and guidance
- Customer satisfaction, through a more professional approach to service delivery
- Productivity
- Use of skills and experience
- Operating efficiencies
- Delivery of third-party services, through the specification of ITIL or ISO/IEC 20000 as the standard for service delivery
Other accelerated training providers rely heavily on lecture and independent self-testing and study.
Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.
Firebrand Training provides instruction to meet every learning need:
- Intensive group instruction
- One-on-one instruction attention
- Hands-on labs
- Lab partner and group exercises
- Question and answer drills
- Independent study
This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.
Curriculum
You’ll learn:
- Introduction to IT Service Management business and managerial issues
- Managing the planning and implementation of IT Service Management
- Management of strategic change
- Risk management
- Managerial functions
- Understanding organizational challenges
- Lifecycle project assessment
- Understanding complementary industry guidance
Exam Track
You'll sit the following exam:
- ITIL® Service Lifecycle – Managing Across the Lifecycle
This exam is worth five ITIL credits towards the ITIL® Expert qualification.
What's Included
Official Thynk Courseware
- ITILV3MAL Managing Across the Lifecycle Courseware
Official ITSMF Courseware
- Service Strategy Key Element Guide ISBN: 978-0113313600
- Service Design Key Element Guide ISBN: 978-0113313617
- Service Transition Key Element Guide ISBN: 978-0113313624
- Service Operation Key Element Guide ISBN: 978-0113313631
- Continual Service Improvement Key Element Guide ISBN: 978-0113313648
Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.
Our Certification Programs includes
- Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
- Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
- Fully instructor-led program with 24 hour lab access
- Examination vouchers **
- Near site testing, Transportation to/from Testing Center are provided ***
- Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
- Examination Passing Policy
Please note
- * Not on all courses
- ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
- *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
- **** Accommodation not included on the CISSP CBK Review Seminar
Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.
Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.
Examination Passing Policy
Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year. Students will only be responsible for accommodations and vendor exam fees.
Prerequisites
This course offers you a career development path if you already hold the ISEB/EXIN ITIL® Foundation certificate. It is recommended - but not required - that you have exposure to basic concepts in IT, and related work experience of at least two years.
Required professional qualifications
You are required to have achieved a minimum of 17 credits from any combination of ITIL V3 units or a combination of V2 Practitioner and V3 units (including an ITIL® Foundation Certificate in IT Service Management, or v2 to v3 bridge equivalent).
This course completes the ITIL® Capability and Lifecycle qualification programme, and leads to the ITIL® Expert qualification.
Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.
Reviews
Here's the Firebrand Training review section. Since 2001 we've trained exactly 124,229 students and asked them all to review our Accelerated Learning. Currently, 96.62% have said Firebrand exceeded their expectations.
Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.
"As ever...
- Total immersion
- Quality instruction
- Focused environment
- Excellent service"
Pat Tynan, Rhead. (2/2/2015 (Monday) to 5/2/2015 (Thursday))
"As per previous training, the instructor demonstrated in-depth, comprehensive knowledge & understanding of the entire subject ensuring there was real-life context to all discussion.
I feel I have gained more in depth knowledge to support my work activities, both present and future."
Iain Russell, HSBC. (2/2/2015 (Monday) to 5/2/2015 (Thursday))
"It delivers exactly what is needed throughout a course with the added bonus of getting instant results."
M. W, Queen Mary University of London. (28/3/2011 (Monday) to 31/3/2011 (Thursday))
"focused course, no distractions, good facilities, minimum time away from office"
N. A, Mars. (28/3/2011 (Monday) to 31/3/2011 (Thursday))
"I have attended a number of courses now with firebrand, in class and remote. Always very well presented and knowledgeable instructors."
Caig Iveson-Dance, Kier. (6/1/2022 (Thursday) to 7/1/2022 (Friday))
Course Dates
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23/5/2022 (Monday) |
26/5/2022 (Thursday) |
Finished - Leave feedback |
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26/9/2022 (Monday) |
29/9/2022 (Thursday) |
Wait list |
Nationwide |
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7/11/2022 (Monday) |
10/11/2022 (Thursday) |
Limited availability |
Nationwide |
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19/12/2022 (Monday) |
22/12/2022 (Thursday) |
Open |
Nationwide |
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30/1/2023 (Monday) |
2/2/2023 (Thursday) |
Open |
Nationwide |
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13/3/2023 (Monday) |
16/3/2023 (Thursday) |
Open |
Nationwide |
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