Information Mapping - Certified Professional Program

Overview

Firebrand is the only training provider in the world to offer Information Mapping certification as part of the course. The Information Mapping Certified Professional Programme includes both the Foundation and Mastering Policies, Procedures & Documentation modules.

By the time you've completed the course, you will have improved your basic communication skills, as well as gained the ability to produce complex reference material, such as:

• User guides
• Policy & procedure manuals
• Customer service guides
• Systems documentation
• Standard operating procedures

Information Mapping is a tool that provides you with an approach to communicating your message in a way that meets the needs of both you and the audience.

During the course, you'll learn how to:

• Increase Productivity
• Reduce error & risk
• Improve customer satisfaction
• Reduce questions to Supervisors & Customer Support through clear & easy-to-find information

Seven reasons why you should sit your Information Mapping course with Firebrand Training

1. You'll be Information Mapping certified in just 3 days. With us, you’ll be Information Mapping trained in record time
2. Our Information Mapping course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
3. Pass Information Mapping first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
4. You’ll learn more Information Mapping. A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
5. You’ll learn Information Mapping faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
6. You’ll be studying Information Mapping with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 134,561 professionals, and we’re partners with all of the big names in the business
7. You'll do more than study Information Mapping courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging