Cisco - Certified Specialist - Collaboration Core | 350-801 CLCOR



Only 6 Days



Classroom / Online / Hybrid

Next date

Next date:

26/6/2023 (Monday)


On this accelerated Cisco Certified Specialist - Collaboration Core course, you'll prepare for the Cisco CCNP Collaboration and CCIE Collaboration certifications. These certifications qualify you for expert-level roles that focus on the implementation and operation of Cisco collaboration solutions.

In just 4 days, you'll build knowledge on how to implement networking technologies to improve internal communication and support increased scalability in your business. You'll learn how to install Cisco collaboration applications like Cisco Internetwork Operating System (IOS) XE gateway and media resources, call control and Quality of Service (QoS). You'll also learn how to:

  • Integrate and troubleshoot Cisco Unified Communications Manager with Lightweight Directory Access Protocol (LDAP)
  • Implement Cisco Unified Communications Manager provisioning features
  • Analyse traffic patterns and quality issues in converged IP networks supporting voice, video and data traffic

At the end of the course, you’ll sit exam 350-801 CLCOR and achieve the Cisco Certified Specialist - Collaboration Core certification. You’ll get access to official courseware and learn from certified Cisco instructors, as Firebrand is a Cisco Learning Partner.

Start your Cisco journey in a distraction-free environment and learn at twice the speed through Firebrand’s Lecture | Lab | Review methodology.


If you're a network administrator, network engineer or a systems engineer, this course is ideal for you.

Next step: CCNP Collaboration or CCIE Collaboration certifications

Once you have achieved your Cisco Certified Specialist – Collaboration Core certification, pass any of the following Cisco concentration exam to get your CCNP Collaboration certification:

  • 300-810 CLICA: Implementing Cisco Collaboration Applications (CLICA)
  • 300-825 CLACCM: Implementing Cisco Advanced Call Control and Mobility Services (CLACCM)
  • 300-820 CLCEI: Implementing Cisco Collaboration Cloud and Edge Solutions (CLCEI)
  • 300-835 CLAUTO: Automating Cisco Collaboration Solutions (CLAUTO)

Alternatively, if you’re aiming for the CCIE Collaboration certification, you'll need to complete the CCIE Collaboration v3.0 practical lab exam, where you'll cover the lifecycle of complex collaboration infrastructure.

Seven reasons why you should sit your course with Firebrand Training

  1. You'll be certified in just 6 days. With us, you’ll be trained in record time
  2. Our course is all-inclusive. A one-off fee covers all course materials, exams, accommodation and meals. No hidden extras
  3. Pass first time or train again for free. This is our guarantee. We’re confident you’ll pass your course first time. But if not, come back within a year and only pay for accommodation, exams and incidental costs
  4. You’ll learn more . A day with a traditional training provider generally runs from 9am – 5pm, with a nice long break for lunch. With Firebrand Training you’ll get at least 12 hours/day quality learning time, with your instructor
  5. You’ll learn faster. Chances are, you’ll have a different learning style to those around you. We combine visual, auditory and tactile styles to deliver the material in a way that ensures you will learn faster and more easily
  6. You’ll be studying with the best. We’ve been named in Training Industry’s “Top 20 IT Training Companies of the Year” every year since 2010. As well as winning many more awards, we’ve trained and certified 134,561 professionals, and we’re partners with all of the big names in the business
  7. You'll do more than study courseware. We use practical exercises to make sure you can apply your new knowledge to the work environment. Our instructors use demonstrations and real-world experience to keep the day interesting and engaging


Other accelerated training providers rely heavily on lecture and independent self-testing and study.

Effective technical instruction must be highly varied and interactive to keep attention levels high, promote camaraderie and teamwork between the students and instructor, and solidify knowledge through hands-on learning.

Firebrand Training provides instruction to meet every learning need:

  • Intensive group instruction
  • One-on-one instruction attention
  • Hands-on labs
  • Lab partner and group exercises
  • Question and answer drills
  • Independent study

This information has been provided as a helpful tool for candidates considering training. Courses that include certification come with a certification guarantee. Pass first time or train again for free (just pay for accommodation and exams on your return). We do not make any guarantees about personal successes or benefits of obtaining certification. Benefits of certification determined through studies do not guarantee any particular personal successes.


  • Module 1: Describing the Cisco Collaboration solutions architecture
  • Module 2: Exploring call signalling over IP Networks Bullet
  • Module 3: Integrating Cisco unified communications manager LDAP
  • Module 4: Implementing Cisco unified communications manager provisioning features
  • Module 5: Exploring codecs
  • Module 6: Describing dial plans and endpoint addressing
  • Module 7: Implementing MGCP gateways
  • Module 8: Implementing voice gateways
  • Module 9: Configuring calling privileges in Cisco unified communications manager
  • Module 10: Implementing toll fraud prevention
  • Module 11: Implementing globalised call routing
  • Module 12: Describing Cisco instant messaging and presence
  • Module 13: Enabling Cisco Jabber®
  • Module 14: Configuring Cisco unity connection integration
  • Module 15: Analysing quality issues in converged networks
  • Module 16: Defining QoS and QoS models
  • Module 17: Implementing classification and marking
  • Module 18: Configuring classification and marking on Cisco catalyst switches

Lab Outline

  • Module 1: Using certificates
  • Module 2: Configure IP network protocols
  • Module 3: Configure and troubleshoot collaboration endpoints
  • Module 4: Troubleshoot calling issues
  • Module 5: Configure and troubleshoot LDAP integration in Cisco unified communications manager
  • Module 6: Deploy an IP phone through auto and manual registration
  • Module 7: Configure self-provisioning
  • Module 8: Configure batch provisioning
  • Module 9: Explore the Cisco VoIP bandwidth calculator
  • Module 10: Configure regions and locations
  • Module 11: Implement endpoint addressing and call routing
  • Module 12: Implement PSTN calling using MGCP gateways
  • Module 13: Configure and troubleshoot Integrated Services Digital Network (ISDN) Primary Rate Interface (PRI)
  • Module 14: Examine Cisco IOS Gateway Inbound and Outbound Dial-Peer Functions
  • Module 15: Implement and Troubleshoot Digit Manipulation on a Cisco IOS Gateway
  • Module 16: Configure calling privileges
  • Module 17: Implement toll fraud prevention on Cisco Unified Communications Manager (CUCM)
  • Module 18: Implement globalised call routing
  • Module 19: Deploy an on-premise Cisco Jabber client for windows
  • Module 20: Examine the integration between Unity Connection and CUCM
  • Module 21: Manage Unity Connection users
  • Module 22: Enterprise Application Integration (EAI): Configure QoS

Exam Track

As part of your accelerated course, you'll sit the following exam at the Firebrand Training centre, covered by your Certification Guarantee:

  • Implementing Cisco Collaboration Core Technologies
    • Exam code: 350-801 CLCOR
    • Duration: 120 minutes
    • Domains:
      1. Infrastructure and design (20%)
      2. Protocols, codecs and endpoints (20%)
      3. Cisco IOS XE Gateway and media resources (15%)
      4. Call control (25%)
      5. QoS (10%)
      6. Collaboration applications (10%)

These domains are general guidelines for the content likely to be included in the exam. As Cisco continues to develop this certification, other related topics may also appear.

What's Included

Firebrand Training offers top-quality technical education and certification training in an all-inclusive course package specifically designed for the needs and ease of our students. We attend to every detail so our students can focus solely on their studies and certification goals.

Our Certification Programs includes

  • Intensive Hands-on Training Utilising our (Lecture | Lab | Review)TM Delivery
  • Comprehensive Study Materials, Program Courseware and Self-Testing Software including MeasureUp *
  • Fully instructor-led program with 24 hour lab access
  • Examination vouchers **
  • Near site testing, Transportation to/from Testing Center are provided ***
  • Accommodation, all meals, unlimited beverages, snacks and tea / coffee****
  • Examination Passing Policy

Please note

  • * Not on all courses
  • ** Examination vouchers are not included for the following courses: PMP, CAPM and CISSP CBK Review
  • *** Not included in our PMP, CAPM, CISA, CISM, CGEIT, CRISC, (ISC)2 or ITIL Managers and Revision Certifications
  • **** Accommodation not included on the CISSP CBK Review Seminar

Our instructors teach to accommodate every student's learning needs through individualised instruction, hands-on labs, lab partner and group exercises, independent study, self-testing, and question/answer drills.

Firebrand Training has dedicated, well-equipped educational facilities where you will attend instruction and labs and have access to comfortable study and lounging rooms. Our students consistently say our facilities are second-to-none.

Examination Passing Policy

Should a student complete a Firebrand Training Program without having successfully passed all vendor examinations, the student may re-attend that program for a period of one year.  Students will only be responsible for accommodations and vendor exam fees.


Before attending this accelerated course, you'll benefit from having knowledge of:

  • Fundamental computer networking terms, including LANs, WANs, switching, and routing
  • Digital interfaces, Public Switched Telephone Networks (PSTNs), and Voice over IP (VoIP)
  • Converged voice and data networks and Cisco Unified Communications Manager deployment

Unsure whether you meet the prerequisites? Don’t worry. Your training consultant will discuss your background with you to understand if this course is right for you.


Here's the Firebrand Training review section. Since 2001 we've trained exactly 134,561 students and asked them all to review our Accelerated Learning. Currently, 96.48% have said Firebrand exceeded their expectations.

Read reviews from recent accelerated courses below or visit Firebrand Stories for written and video interviews from our alumni.

"Nice venue, excellent training and intructor."
Kirsty McClymont, EMBL-EBI. (10/10/2022 (Monday) to 15/10/2022 (Saturday))

"Great instructor with a huge amount of knowledge. Explained things in easy to understand language. No rushing, if you didn''t understand anything."
Chris Charman, Charman. (10/10/2022 (Monday) to 15/10/2022 (Saturday))

"Fantastic structure of content that I''ve previously struggled with motivation to self study. Engaging and fun."
Edward Ford, University of East Anglia. (10/10/2022 (Monday) to 15/10/2022 (Saturday))

"Very good structured course content and a good knowledgeable instructor."
KB, Myself. (10/10/2022 (Monday) to 15/10/2022 (Saturday))

"A great instructor which has made this week''s course a lot easier to understand and feel more confident going into the exam than I thought. I''ve been on a couple cisco courses and this has been by far the best."
Scott Whitecross, Hyperoptic ltd. (10/10/2022 (Monday) to 15/10/2022 (Saturday))

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